Head of Regulatory Function, Children’s Services Regulation, Quality Assurance

at  TUSLA

Location: There is an immediate vacancy for the post of Head of Regulatory Function in Children’s Services Regulation which will include initially supporting the Childminding Function. The location of this Post is Flexible and to be agreed with successful candidate on commencement of role, post holder at times will be required to attend meetings in Estuary House Limerick & Brunel Building, Dublin
Salary: See Description for Details
Closing Date: 20/05/2024 12:00 PM
Recruitment Start: 25/04/2024
Permanent

JOB SUMMARY

The Child and Family Agency was established on 1st January 2014 and is responsible for improving wellbeing and outcomes for children. It represents the most comprehensive reform of services for the development, welfare and protection of children and the support of families ever undertaken in Ireland. It is an ambitious move which brings together some 4,000 staff who were previously employed within Children and Family Services of the Health Service Executive, the National Educational Welfare Board and the Family Support Agency.

The Child and Family Agency has responsibility for the following range of services:

• Child Welfare and Protection Services, including family support services.
• Family Resource Centers and associated national programmes.
• The statutory regulation and inspection of prescribed children’s services.
• Educational Welfare responsibilities including School completion programmes and Home School Liaison.
• Domestic, sexual and gender-based violence services.
• Services related to the psychological welfare of children.

Further information is available on www.tusla.ie

SERVICE EXPERIENCE, GOVERNANCE AND RISK SYSTEMS

Service Experience and Feedback :Part 9 of the Child and Family Agency Act 2013 governs complaints procedures and reviews, complainants’ rights, referral to the Ombudsman, and annual report requirements. “Tell Us” is Tusla’s policy governing feedback and complaints. The team is responsible for managing Tell Us, including training other Tusla staff nationwide, collecting metrics, channelling complaints and feedback, and dealing with individual complaints. The team is also involved in encouraging participation of children and listening to the voice of the child in Tusla and Tusla-funded.
Risk and Incident Management: The team is responsible for the corporate risk register, and all aspects of risk and incident management systems within the Agency. The team aims to ensure Tusla is aware of the nature of its risks, their status and how they are being managed.

PURPOSE OF ROLE

The main purpose of the role is to provide excellence in direction and leadership in order to effectively deliver high quality, intelligence driven and responsive statutory regulation of Children’s Regulated Services. This will be done in accordance with relevant legislation, regulations, standards and adhere to Tusla policy.
This post holder will support the implementation of any new or existing regulatory function within CSR. In addition, supporting the establishment of the expanded Childminding Regulatory Function.
Supporting implementation of systems and processes for the registration, escalation and use of regulatory enforcement powers where relevant of regulated services under the guidance of the Head of Registrations & Regulatory Enforcement CSR.
This post holder will also be responsible for leading and driving continuous improvement in the Inspectorate to ensure that it is risk-based, proportionate and responsive and makes the best use of resources and regulatory interventions.
The role demands the capability to successfully lead and manage multiple functions as well as ensure the development of staff and teams by building their capacity and capability. In addition, understanding and influencing regulatory policy and working with and influencing senior decision makers in the system in line with government policy.