Head of Risk, Fraud and Payment

at  iGP Operations LTD

ABOUT US:

We at iGaming Platform are all about positive attitude! We have a high-energy atmosphere, and we love to encourage one another. We don’t avoid challenges; rather, we embrace them as opportunities to grow and learn. We want people to take the action and lead by example. In everything we do, we constantly aim for excellence by going above and beyond. Our values demonstrate our commitment to establishing a welcoming and rewarding workplace where everyone may thrive and significantly impact the industry. Come and be a part of our inspiring team by joining us!

ABOUT THE ROLE:

As Head of RFP (Risk, Fraud & Payments) you will be leading a team of RFP Analysts, developing and executing strategies to mitigate operational risks and prevent fraud. You will evaluate and manage fraud risk related to deposits and withdrawals by ensuring that available tools are utilized. Additionally, you will be responsible for leading and managing a team while staying up to date with industry best practices to ensure the smooth operation of our online casinos.

WHAT YOU’LL DO:

• Recruiting and managing Payments, KYC, Risk & Fraud agents.
• Establishing policies and procedures to identify, eliminate, and mitigate potential risks.
• Systematically evaluating existing policies and procedures to identify weaknesses and improve flows.
• Providing training, guidance, and quality assurance to agents on how to verify customers and prevent fraud.
• Continuously monitoring KPIs for individuals and the department.
• Actively participating in company-wide projects and implementing new solutions for the Risk, Fraud & Payments department.
• Managing queries from external auditors related to risk, fraud and payments areas.
• Implementing fraud prevention measures such as fraud detection algorithms and monitoring suspicious activity.
• Monitoring active bonus campaigns to reduce vulnerabilities and prevent business losses.
• Assessing and managing risks associated with new payment methods and technologies.
• Keeping up to date with industry developments and regulatory requirements related to payments, risk, and fraud management.
• Ensuring the department is operationally aligned with requirements from the regulatory body and laws regarding AML and RG.
• Preparing monthly reports indicating key performance metrics across all functions