Head of Sales

at  EdgeTier

ABOUT EDGETIER:

At EdgeTier, we help customer care teams by seamlessly blending AI, automation and people. Our award-winning technology helps some of the most innovative companies in the world to deliver better quality customer service and to understand their customers better.
We have a huge opportunity to seize. We hope that you can help us get there.

POSITION OVERVIEW

As the Head of Sales, you will be responsible for developing and executing EdgeTier’s sales strategy, building and leading a high-performing sales team, and driving our revenue growth. Reporting directly to the Chief Commercial Officer (CCO), you will work closely with other C-suite stakeholders to align sales initiatives with company objectives, identify new market opportunities, and cultivate relationships with key stakeholders. This role requires a strategic thinker with a proven track record in sales leadership within the SaaS industry.

• Develop and implement a comprehensive sales strategy to achieve company revenue goals and market expansion.
• Build, lead, and mentor a high-performing sales team, fostering a culture of success and continuous improvement.
• Identify and target new market opportunities, including potential verticals and customer segments.
• Establish and maintain strong relationships with key customers, partners, and stakeholders.
• Collaborate with the marketing team to create effective sales collateral, campaigns, and lead-generation strategies.
• Monitor and analyse sales metrics to measure performance, identify areas for improvement, and ensure targets are met.
• Provide accurate sales forecasts and reports to the CCO and other C-suite executives.
• Develop and manage the sales budget, optimising resources and implementing cost-control measures for maximum ROI.
• Stay updated on industry trends, competitive landscape, and emerging technologies to inform sales strategies.
• Represent EdgeTier at industry events, conferences, and networking opportunities.