Head of Section Finance IT – Software and Applications Domain Manager (60606)

at  CRDIT AGRICOLE CIB

• IT - Delivery management & Production support
  o Oversee the acquisition and development of software systems in organizational units.
  o Reach agreement on plans for projects and services provided by the team
  o Ensure the projects, activities and tasks under the team’s responsibility are performed within quality standards, on schedule and cost-effectively
  o Oversee the development of Proof-of-Concept/ solutions and provide technical expertise on the development of software and platform features, ensuring that appropriate security and risk factors are considered.
  o Manage budget and capacity allocation according to priorities communicated by functional manager
  o Ensure each solution developed by the team fulfills the client needs
  o Monitor the results and quality of the different software solutions and projects implemented in the organization.

o Ensure seamless project deliveries and production support for head office

• Partnership and communication

o Analyze status reporting of team activities against the program plan or schedule
o Interface with the Head of department, head-office partners and user sponsors informed of task accomplishment, issues and status
o Serve as a focal point to communicate and resolve interface and integration issues with other teams and business partners
o Escalate issues which cannot be resolved within the team
o Provide guidance to the team based on management direction