Head of Section Finance IT – Software and Applications Domain Manager (60606)

at  CREDIT AGRICOLE CORPORATE AND INVESTMENT BANK

WHO WE ARE

Crédit Agricole Corporate and Investment Banking (CA-CIB) is the CIB arm of Crédit Agricole Group, world’s 11th largest bank by total assets.

Our Singapore center is one of the 3 main IT Hubs for CA-CIB’s worldwide business. We work daily with international branches located in 33 countries by:

• Envisioning and preparing the Bank’s futures information systems
• Collaborating and supporting core banking flagships and transverse areas in their large-scale development projects.
• Providing premium In-house Banking applications,

This unique positioning empowers us to bring our core banking business a sustainable competitive advantage on the market.
We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges.

QUALIFICATIONS AND PROFILE

Mandatory

• At least 10 years in Software development in managing software and applications with about 5 years of experience in financial institutions
• Subject matter expert on in-house application development
• Well versed with extended team management, stakeholder management
• Knowledge and/or hands on working experience a technological environment involving technical architecture and design, implementation, DevOps
• Excellent communication, interpersonal and logical skills.
• Customer service oriented and a strong team player.
• Ability to work under pressure and a commitment to solving issues.

Good to have

• Exposure to Data Processing and Storage technologies and architecture
• Exposure to Accounting and Financial risks (Basel 3, LCR, NSFR)

EDUCATION & WORK EXPERIENCE:

• Senior level (min. 10 years)
• Bachelors’ or Master’s degree in relevant specialities
• Computer Science /Information Technology
• Programming & Systems Analysis
• Science (Computer Studies)

OTHER PROFESSIONAL SKILLS AND MIND-SET

• Excellent written and verbal communication skills for both team mates and management
• Strong analytical and problem solving skills
• Organization management skill to readapt organization when necessary
• Proficient software development life cycle
• Appetite to follow technology trend and participate to communities
• Passion for sharing expertise and grow team members’ skills
• Interest in mentoring and guiding junior team members on the path of high quality deliverables.

• IT - Delivery management & Production support
• Oversee the acquisition and development of software systems in organizational units.
• Reach agreement on plans for projects and services provided by the team
• Ensure the projects, activities and tasks under the team’s responsibility are performed within quality standards, on schedule and cost-effectively
• Oversee the development of Proof-of-Concept/ solutions and provide technical expertise on the development of software and platform features, ensuring that appropriate security and risk factors are considered.
• Manage budget and capacity allocation according to priorities communicated by functional manager
• Ensure each solution developed by the team fulfills the client needs
• Monitor the results and quality of the different software solutions and projects implemented in the organization.
• Ensure seamless project deliveries and production support for head office
• Partnership and communication
• Analyze status reporting of team activities against the program plan or schedule
• Interface with the Head of department, head-office partners and user sponsors informed of task accomplishment, issues and status
• Serve as a focal point to communicate and resolve interface and integration issues with other teams and business partners
• Escalate issues which cannot be resolved within the team
• Provide guidance to the team based on management direction
• Setup & people management
• Be the leader of the Hiring strategy of your domain, having a clear control over resources performance, seniority and costs
• Handle the salary strategy in order to be in line with global average salary objectives
• Be responsible of recruitment, contract renewals and terminations
• Follow up closely permanent performance and objectives in order to develop the internal talents
• Optimize the sourcing composition (role, skills, seniority) to perform/deliver the activities under his/her responsibilities
• Provide Team Leadership
• Create an environment oriented to trust, open communication, creative thinking, and cohesive team effort
• Mentor and grow managers of the domain, as well as provide a high guidance towards the technical leaders to help achieving the objectives
• Motivate and inspire team members by setting a good example (role model) behavior consistent with words
• Help develop team members; help resolve dysfunctional behavior
• Strive for team consensus and win-win situation
• Ensure discussions and decisions lead toward conclusion
• Maintain healthy group dynamics
• Ensure that the team members are equipped and trained effectively to participate in the team
• Encourage innovation, creativity, risk-taking, and constant improvement
• Recognize team member accomplishments and outstanding performance