Head of Technology & Operational Risk - Director

at  PRICEWATERHOUSECOOPERS PROFESSIONAL SERVICES PTE LTD

JOB DESCRIPTION & SUMMARY

Permanent
All Locations - Full Time - Hybrid - Director
Our Enterprise Risk team plays a critical role in helping PwC to identify and manage risks to achieve our Firm’s strategy and purpose. We deliver both the uplift required from Firmwide Risk itself, but also in Risk’s contribution to firmwide transformation, blending technical skills and strategy to advise our internal functions and teams with spectacular results. And we’re looking for a leader to take our team to the next level, as we play a critical role involving overseeing the identification, assessment, and mitigation of technology and operational risks within PwC Australia within our vast community of solvers.
Use the know-how you’ve gained in risk management frameworks and methodologies to grow our Enterprise Risk team. With new problems to solve, you’ll have plenty of opportunities to create change. We work from anywhere, so your strong communication skills and team leadership abilities will get a workout. As a leader in the Enterprise Risk team, you’ll make a real impact in a workplace that’s human-led and tech-enabled.

As an expert in technology and operational risk management, you’ll lead a team solving problems by assessing and monitoring the risks associated with third-party vendors and service providers, ensuring adherence to contractual obligations and security standards. In our Enterprise Risk team, you’ll also:

• Oversee the identification, assessment, and mitigation of technology and operational risks within PwC Australia.
• Ensure the resilience and security of our technology infrastructure and operational processes.
• Identify, assess, and prioritise technology and operational risks across all areas of PwC Australia, including IT systems, cybersecurity, data, AI, business processes, and third-party relationships.
• Evaluate the potential impact of identified risks on PwC Australia’s strategy and operations.
• Develop and implement robust risk management strategies and controls to mitigate technology and operational risks effectively.
• Enhance the operational resilience of the Firm by identifying single points of failure, implementing redundancy measures, and conducting scenario-based testing.
• Ensure compliance with relevant regulations and industry standards pertaining to technology and operational risk management, including GDPR, ISO standards, and regulatory guidelines.
• Establish procedures for reporting, investigating, and escalating technology and operational incidents, and oversee the resolution of issues in a timely manner.
• Develop and deliver training programs to enhance employee awareness of technology and operational risks and promote a culture of risk awareness and accountability.
• Manage a team of risk professionals to ensure that risk management activities are effectively executed.

OPTIONAL SKILLS

Desired Languages (If blank, desired languages not specified)

TRAVEL REQUIREMENTS

Not Specified

As an expert in technology and operational risk management, you’ll lead a team solving problems by assessing and monitoring the risks associated with third-party vendors and service providers, ensuring adherence to contractual obligations and security standards. In our Enterprise Risk team, you’ll also:

• Oversee the identification, assessment, and mitigation of technology and operational risks within PwC Australia.
• Ensure the resilience and security of our technology infrastructure and operational processes.
• Identify, assess, and prioritise technology and operational risks across all areas of PwC Australia, including IT systems, cybersecurity, data, AI, business processes, and third-party relationships.
• Evaluate the potential impact of identified risks on PwC Australia’s strategy and operations.
• Develop and implement robust risk management strategies and controls to mitigate technology and operational risks effectively.
• Enhance the operational resilience of the Firm by identifying single points of failure, implementing redundancy measures, and conducting scenario-based testing.
• Ensure compliance with relevant regulations and industry standards pertaining to technology and operational risk management, including GDPR, ISO standards, and regulatory guidelines.
• Establish procedures for reporting, investigating, and escalating technology and operational incidents, and oversee the resolution of issues in a timely manner.
• Develop and deliver training programs to enhance employee awareness of technology and operational risks and promote a culture of risk awareness and accountability.
• Manage a team of risk professionals to ensure that risk management activities are effectively executed

We’ll give you a career-defining leadership role that:

• Is strong on growth and reward
• Provides meaningful work and leadership opportunities
• Has competitive and transparent salary packages with the opportunity for yearly bonuses and promotions
• Supports you to grow your leadership skills with our Academy, study support and access to strong mentors across our global network
• Prioritises new families with 26 weeks of parental leav