Health Applications Analyst I, II, III, or Senior (Behavioral Health)

at  Cherokee Nation

Job Summary:
Performs as the Health Applications Analyst for Information Technology (IT), providing Electronic Health Record (EHR) support to end-users. Assesses, plans, develops, designs, implements, enhances, maintains, and supports the Cerner Millennium Solutions associated to the position. Analyzes, evaluates, documents, and makes recommendations related to EHR patient and information flow within the health system. Implements and supports multi-service software packages that automate the capture of clinical encounter information and its subsequent retrieval.
Job Duties:
All duties apply to Ambulatory Nursing, Ancillary, Behavioral Health, Dental, Emergency Department, Inpatient Nursing, Obstetrics, Order Management, Revenue Cycle, and Surgery areas. Performs as the Health Applications Analyst for IT, providing EHR support to end users. Assesses, plans, develops, designs, implements, enhances and maintains the EHR solutions. Analyzes, evaluates, documents and makes recommendations related to EHR patient and information flow within the health system. Actively participates in Change Management and adheres to Change Management guidelines. Logs all problems referring those requiring a higher level of technical support to the appropriate staff or team. Implements and supports multi-service software packages that automate the capture of clinical encounter information and its subsequent retrieval. Works with EHR end-users to ensure EHR processes support regulatory requirements and other governing body regulations. Provides analyst and technical support to all health entities as needed. Coordinates work assignments given in order to meet deadlines and ensure continued progress toward assignment completion. Shares experience and expertise with other members of the team. Works with supervisor to manage the EHR solutions and addresses integration issues with other software packages. Serves as liaison between service lines concerning EHR usage and clinical workflows. Identifies data integrity issues and analyzes data and process flows for process improvement opportunities. Coordinates efforts between stakeholders from multiple areas in order to gather requirements, develop technical specifications, and test enhancements and other changes to these systems. Acquires a comprehensive knowledge of the software involved to determine procedural issues versus system/application deficiencies. Provides training details to end users and training department on current software applications and new features and ensures options are available for training of new users. Emphasizes timeliness, accuracy, security and the importance of these functions on every other EHR application. Promotes an awareness of the importance of data validity and data security. Coordinates efforts to correct deficiencies and errors that occur in the electronic record. Performs data analysis in order to extract requirements, identify data inaccuracies, and ensure accurate processing and reporting. Coordinates with Health IT Team, super-end users and other external technical counterparts to implement integrated packages, resolve conflicts, provide secondary support on related software modules, test software, identify software problems and ensures smooth operations in areas where package scope overlaps or is integrated with other services’ functions. Establishes effective interpersonal relationships with all levels of organizational personnel. Promotes an atmosphere that encourages enthusiasm and user participation in clinical computing. Creates a positive environment for reporting application and/or system deficiencies and suggestions for system improvements and enhanced functionality.

COMPUTER SKILLS

An individual should know Accounting software, Database software, Design software, Development software, Project Management software, Spreadsheet software, and Word Processing software.

OTHER QUALIFICATIONS

The employee must not be and will not be under sanction by the United States Department of Health and Human Services Office of the Inspector General (OIG) or by the General Services Administration (GSA) or listed on the OIG’s Cumulative Sanction Report, or the GSA’s List of Excluded Providers, or listed on the OIG’s List of Excluded Individuals/Entities (LEIE).

No supervisory responsibility.
Qualifications: