Health Care Support Worker / Administrative Officer

at  Hywel Dda University Health Board

An exciting opportunity has become available within the Sexual and Reproductive Health Service for a Band 3 post that combines the roles of Healthcare Support Worker and Administrative Officer, 15 hours per week, as required to meet the needs of the Service.
We are looking to appoint an individual who has previous experience of working in one or both of these roles and is keen to learn new skills.
The post holder will be based at The Elizabeth Williams Clinic in Llanelli and will be expected to also work at the Carmarthen clinic on a regular basis and cover clinics in Pembrokeshire and Ceredigion as required.
Our friendly, hardworking Team offers a range of services including - contraception, management of Sexually transmitted infections and a pregnancy advisory service.
Following training and assessment, as part of a plan of care, undertake delegated clinical interventions to include:
Venepuncture
STI tests on asymptomatic patients
Pregnancy tests
Urinalysis
Physiological observations
Health promotion advice and support
Teaching correct condom use
Obtain specimens for diagnostic analysis, e.g., urine, venepuncture, throat swabs.
Accurately record patient’s vital signs, e.g., temperature, blood pressure, pulse and respiratory rate (if required).
Support patients during genital examinations and procedures including ultrasound scans and termination of pregnancy care / procedures.
The post-holder within their administrative role will also provide a range of administrative and secretarial duties including filing of clinical and non-clinical correspondence.
The post-holder will welcome patients to the department, guiding them to the appropriate room and answering general questions.
Duties will also include typing, scanning, photocopying and ordering office supplies.
Promote and support the rights, responsibilities and diversity of individuals and their families/carers and relate with kindness and empathy to all concerned.
Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties. Our 11,000 members of staff provide primary, community, in-hospital, mental health and learning disabilities services for around 384,000 people across a quarter of the landmass of Wales. We do this in partnership with our three local authorities and public, private and third sector colleagues, including our volunteers, through:
Four main hospitals: Bronglais General in Aberystwyth, Glangwili General in Carmarthen, Prince Philip in Llanelli and Withybush General in Haverfordwest;
Seven community hospitals: Amman Valley and Llandovery in Carmarthenshire; Tregaron, Aberaeron and Cardigan in Ceredigion; and Tenby and South Pembrokeshire Hospital Health and Social Care Resource Centre in Pembrokeshire;
48 general practices (six of which are managed practices), 47 dental practices (including three orthodontic), 99 community pharmacies, 44 general ophthalmic practices (43 providing Eye Health Examination Wales and 34 low vision services) and 17 domiciliary only providers and 11 health centres;
Numerous locations providing mental health and learning disabilities services;
Highly specialised and tertiary services commissioned by the Welsh Health Specialised Services Committee, a joint committee representing seven health boards across Wales.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Interviews to be held on 03/04/2024.
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
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Please refer the Job description for details