Health Care Support Worker - Emergency Department

at  Swansea Bay University Health Board

Our Health Care Support Workers are a crucial part of our workforce, and we are looking for hard-working, caring and motivated individuals to join us in this role.
The Healthcare Assistant (Level 2) will work at all times under the delegation of a registered practitioner or assistant practitioner in the delivery of person centred care in Morriston Hospital’s Emergency Department
The post holder will be responsible for following care plans and recording all personally generated observations and documenting care given in individual’s notes.
As you can imagine, our hospitals don’t close and as such our HCSW’s work a variety of shift patterns to ensure our patients get the care they need, round the clock. A typical shift pattern is long days 7am -7:30pm which does mean long shifts, but less days worked each week. After a couple of weeks this will also include night duty which is 7:30pm-7.30am. Please only apply to this vacancy if you are happy to work these shifts and don’t have restrictions on the days you can work, due to the nature of our rota’s.
We are looking to recruit motivated and dynamic individuals with a passion for emergency nursing.
Our band 2 Emergency Department Assistants value the provision of dignified and compassionate care and rely on a supportive and team spirited environment in which to work. They are dedicated individuals who demonstrate daily a willingness to learn and develop themselves and others for the benefit of our patients. This creates a progressive, supportive and knowledgeable department which thrives on the unpredictability and fast pace of emergency medicine.
Successful applicants will join our dedicated nursing team and will be responsible for delivering high standards of care for a wide range of patients and contribute to efficient overall functioning of the department. To do this we expect that you will be able to use initiative and autonomy, whilst working alongside other members of the multi-disciplinary team, utilising excellent communication skills to ensure best patient outcome.
All our Band 2 play an instrumental role in the provision of Fundamentals of care and will be expected to work as a team to maintain these standards. This makes working with us unique, giving your direct input into planning patient care.
We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you.
There are also apprenticeships, work placements and volunteering roles available.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe’s most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.
Patient Care: Assist the Registered Practitioner/Assistant Practitioner in the assessment, on-going assessment, planning, management and evaluation of care. Support the Registered Practitioner/Assistant Practitioner in the delivery of the fundamentals of care according to the needs of the patient. This will include providing feedback on progress against the plans. Recognises and effectively responds to emergency situations escalating support from the Registered Practitioner in a timely and appropriate manner.
Promotion of Independence and Wellbeing: Assist patients/ clients to achieve physical and emotional wellbeing and comfort encouraging independence where appropriate. Promotes health promotion activities relevant to the specialty. Respect the privacy, dignity, needs, beliefs, choices and preferences of patients and carers. Ensure valid consent is obtained prior to undertaking care procedures.
Delivering Safe and High Quality Care: Recognise issues relating to safeguarding vulnerable adults/children and report any problems or raise concerns to the appropriate Registered Practitioner in a timely manner. Identify situations which may cause concern e.g. in relation to patient care / health and safety and reports to the Registered Practitioner in a timely and appropriate manner. Develop understanding of caring for individuals relevant to specialty e.g. dementia, mental illness, learning disabilities relevant to area of practice.
Communicating and Relationships: Communicates effectively with patients/relatives and carers and all members of the multi-disciplinary team. Ensure all patient related information is treated sensitively and adhere to the principals of confidentiality at all times.
Maintains clear and accurate patient records relating to patient care and interventions utilising both digital and paper based records as directed by the Registered Practitioner/Assistant Practitioner. Report to the Registered Practitioner any untoward incidents/complaints as soon possible.
Working Effectively in a Team: Works as an effective member of the team promoting good team relationships. Work in an effective and organised manner demonstrating excellent time management skills to effectively deliver person-centred care. Attend team meetings where possible contribute to team discussions that help improve and maintain excellent quality care for patients.
Being accountable: Demonstrates integrity and acts in line with the Code of Conduct for Healthcare Support Workers in Wales working in accordance health policies, protocols and guidelines at all times.
Recognises and consistently works within boundaries of the role and assessed competencies. Demonstrates behaviours and attitudes in accordance with the health board’s values and behaviours framework and act in the best interest of patients, relatives and carers at all times. Is responsible and accountable for own practice. Identify and take action by raising concerns when own or others’ behaviour undermines equality and diversity. Exercise personal duty of care in the safe use and storage of equipment and management of patient property

Please refer the Job description for details