Health Services Administrator

at  MEDIKO INC

For an exciting and fulfilling career in Correctional Healthcare, come join us at MEDIKO!
At MEDIKO our work is mission driven by our desire to help others. We are a privately-owned, correctional healthcare provider that offers compassionate, comprehensive medical and mental health care to the underserved populations of our communities.
We are hiring for the following:
Position: Health Services Administrator

QUALIFICATIONS

• Bachelor’s Degree in Business, Healthcare Administration, Nursing, Public Administration preferred.
• Master’s Degree in Nursing preferred
• Active, unencumbered state/commonwealth Registered Nursing license preferred
• Three (3) years of correctional health care experience
• Active CPR/BLS certificate required (American Heart Association/American Red Cross guideline approved)

• Responsible for overseeing and coordinating operations of the medical unit(s) in the correctional facility for care and treatment of inmate patients
• Manage, mentor, and guide assigned team members
• Responsible for assigned account(s) and personnel seven (7) days a week providing on call coverage as needed
• Take a proactive role in communicating with the client and meeting their needs; meet with regularly, listen to issues, provide medical and technical expertise and solutions; ensure complete customer satisfaction
• Responsible for maximizing customer retention by effectively assessing and meeting customer service needs relating to the contracted onsite medical department operations
• Coordinate total health care delivery system in assigned facility(s) based on the Standard Operating Procedures (SOP’s) of MEDIKO, Health Services, and contract agreements
• Develop staff in both technical and professional skills through performance management (coaching, counseling, disciplining, annual formal performance evaluations, recognition, etc.)
• Create, maintain and verify work schedules ensuring contractual needs are met
• Prepare, analyze, and manage the financial performance of the site; participate in the preparation of the operating budget, as needed
• Report regularly budget variances, clinical performance issues, progress on action plans and pertinent changes affecting the contract
• Oversee the preparation and maintenance of medical records, medications, supplies, and equipment
• Exercise discretion and independent judgment in decision-making process, planning, directing, conserving, and controlling the management of the medical unit
• Uphold all rules and regulations governing patient confidentiality
• Assist in development and implementation of policies and procedures of the medical unit; ensure processes and guidelines adhere to the procedures and philosophy of MEDIKO and the facility
• Coordinate multiple medical services for diagnosis and treatment of inmate patients, as directed by the physician
• Collaborate with interdisciplinary team to develop and maintain health review
• Must attend client leadership meetings (if applicable) as well as sit on/lead other standing committees as specified by the client
• Communicate staffing needs; assist Recruiter in identifying, interviewing and hiring quality candidates
• Ensure that employee grievances are heard and resolved (with help from appropriate HR or management team members, as required) and that personnel records are updated and accurate (change of status forms, rosters, etc.)
• Maintain working knowledge of facility safety regulations and emergency procedures in the event of an emergency or crisis situation and assist as procedures warrant
• Monitor and reinforce compliance with Infection Control Policies/Procedures, as needed
• Communicate clearly, effectively and constructively with all MEDIKO team members and facility contacts (including detention staff and inmate patients)
• Maintain a strong administrative and working knowledge of all regulatory and industry best practices; train team members to have same knowledge
• Maintain, update, and verify the competency and status of the assigned team members in regards to any required training licensure, certifications and regulatory requirements
• Drive quality assurance in all duties and functions
• Display leadership and management skills that demonstrate MEDIKO’s commitment to quality
• On-call duties as assigned by facility and MEDIKO
• Perform other duties as assigned