HEALTHCARE HR SHARED SERVICES SPECIALIST

at  MU Health Care

HEALTHCARE HR SHARED SERVICES SPECIALIST

• 24001613
  Job: Administrative/Clerical/Professional
  Primary Location: Columbia
  Schedule: Full-time
  Shift: Day Job
  Unposting Date: Ongoing
  Description
  HOURS: Monday through Friday 8AM to 5PM
  DEPARTMENT: Human Resources

KNOWLEDGE, SKILLS AND ABILITIES:

Exhibit strong independent decision-making skills and attention to detail.

REQUIRED QUALIFICATIONS:

Two (2) years of office, customer service, human resources, or closely related experience.

PREFERRED QUALIFICATIONS:

Experience in a call-center environment. Additional license/certification requirements as determined by the hiring department.

PERFORMANCE EXPECTATIONS:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job; however, completion of these duties is a measure of successful performance. Employees of this job classification are subject to performance reviews. Basic function, responsibilities and characteristics duties may change at any time with or without notice.

• Establish and maintain effective, positive relationships with MU Health Care employees and leadership by providing prompt and accurate results to inquiries surrounding information requests, consultation, and guidance surrounding policy, practice, and procedures while exemplifying our Culture of Yes behaviors in all interactions.
• Provide support by phone, email, or online primarily to applicants, volunteers, students, contractors/vendors, and other non-employees about HR-related inquiries.
• Oversee the onboarding process of new hires to ensure an effective onboarding experience by answering questions related to the new hire process, scheduling appointments, collecting and processing new hire documentation (health screens, background checks, employment verification, etc.),
• Provide consultation on human resources inquiries to include: ID badges, applications, directions, and general information on the location of policies, procedures, and processes.
• Provide central administrative support for the department by processing department documents and updating related employment information.
• Assist in the ongoing development and improvement of HR workflows toward anticipating the needs of MU Health Care customers.
• Review, process, create, and ensure integrity of all workforce-related employment actions. Identify when employment action should be taken and ensure the accurate timely entry of the appropriate action. Ensure titles, dates, vetting, compensation, work authorizations, I-9s, E-verify, EDL, OIG, etc. meet all regulatory, procedural, and policy requirements.
• Manage and ensure the onboarding of workforce members to ensure timely and accurate documentation and processing.
• Perform varied, advanced administrative work to include compiling, inputting, preparing, revising, storing, and retrieving correspondences, reports, data, or other documents related to purchasing and assisting with special projects as needed.
• May complete unit/department specific duties as outlined in department documents.