Heavy Duty Parts Technician

at  First Truck Centre

P&R Truck Centre Ltd, doing business as Velocity Truck Centres Canada, is proud to be part of one of the longest standing DTNA certified group of facilities in Canada. Representing brands like Freightliner, Western Star, Autocar and Thomas Built Bus, we provide total customer support. Through our values of being honest, a good team player, and having a smart work ethic, we continue to grow and profit into a sustainable enterprise. We offer various sales, vehicle maintenance, necessary parts, and collision services that span across eight branches throughout Western Canada.

SKILL SET:

• Customer service focused to service and maintain a base of loyal customer
• Responsible for customer relations including resolving customer concerns.
• Strong critical thinking skills to implement workflow procedures and continuous improvement initiatives for the parts department.
• Computer use including processing parts and supplies, maintaining records, preparing orders, posting receipts, sales contracts, stock adjustments and credit requests.
• Following the inventory and merchandising processes while upkeeping the retail display.

REQUIREMENTS:

• Experience in heavy duty parts department
• Class 5 driver’s license
• Apprentice to Journeyman Parts Technician trade ticket an asset but not required

• Sell, store, and supply parts to external customers
• Distribute parts to internal repair shops
• customer focused technical role that requires variety of skills