Help Desk Analyst
at Robert Half
Fort Collins, CO 80526, USA -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 25 Jun, 2024 | USD 24 Hourly | 26 Mar, 2024 | N/A | Good communication skills | No | No |
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Description:
If you’re looking for a role as a Help Desk Analyst, a growing company partnering with Robert Half needs someone to support local and field users. As a Help Desk Analyst, you must have a passion for solving problems in a dynamic and rapidly-changing work environment. Due to this Help Desk Analyst role being very visible within the company, you will have the opportunity to make a positive impact on the department and organization. Located in Fort Collins, Colorado, the Help Desk Analyst opportunity is a short-term contract / temporary to hire role.
Responsibilities
- Reply and follow up on technical help tickets submitted via phone, email, and walk-ups
- Troubleshoot recurring technical issues and suggest solutions to address the root of the problems
- Independently investigate and implement solutions to technical issues
- Provide IT support for operating systems, productivity software, and a variety of other applications used internally
- Practical knowledge in installing and configuring operating systems, networked and local printers, and business applications
- Ability to recognize, evaluate, and resolve problems effectively
- Basic networking concepts
- Background in user administration and bug fixing in a client server environment
- Good understanding of IT support ticketing systems
- Computer Hardware experience preferred
- Solid understanding of Active Directory
- Software System experience required
- Proficiency in Desktop Hardware
Technology Doesn’t Change the World, People Do. ®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use
Responsibilities:
- Reply and follow up on technical help tickets submitted via phone, email, and walk-ups
- Troubleshoot recurring technical issues and suggest solutions to address the root of the problems
- Independently investigate and implement solutions to technical issues
- Provide IT support for operating systems, productivity software, and a variety of other applications used internally
- Practical knowledge in installing and configuring operating systems, networked and local printers, and business applications
- Ability to recognize, evaluate, and resolve problems effectively
- Basic networking concepts
- Background in user administration and bug fixing in a client server environment
- Good understanding of IT support ticketing systems
- Computer Hardware experience preferred
- Solid understanding of Active Directory
- Software System experience required
- Proficiency in Desktop Hardwar
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
Administration
Graduate
Proficient
1
Fort Collins, CO 80526, USA