Help Desk IT Technician \u007C Technicien·ne au service TI

at  Behaviour Interactive

SINCE SEVERAL WORK MODES ARE OFFERED TO ALL OUR EMPLOYEES (100% FROM HOME, FLEX, 100% IN-OFFICE), JOB OPPORTUNITIES POSTED HERE ARE AVAILABLE WHETHER YOU LIVE IN QUEBEC OR ONTARIO, UNLESS INDICATED OTHERWISE.

At Behaviour Interactive, we believe in giving everyone a fair shot. We embrace a diverse and creative environment where everyone is celebrated. We value folks of all ages, sex, ethnicity, colour, ethnic or national origin, religion, sexual orientation, gender identity, civil status, disability, or any other protected characteristics as per applicable law.
Basically, we respect and appreciate each other no matter who we are! If you have a disability and need some help accessing or using our website or application system, just reach out to us. We want your interview experience to be top-notch, so if there’s anything we can do to make it more comfortable and positive, let us know at the time of the application.
Under the supervision of the IT Service Desk Team Lead, you will perform several IT/Operation tasks. As part of our team, you will ensure users IT technical support, by researching and solving problems in a creative development environment. Are you game ?

• Receive service requests from internal clients and establish priorities for action depending of the emergency level;
• Perform installation, management and maintenance of workstations for Windows 10, 11, Linux and Mac;
• Find, deploy and document new products/processus;
• Provide preventive and corrective maintenance of workstation and software programs;
• Ensure that global IT Security Policies are followed & maintained.