Helpdesk Administator

at  Epsom and St Helier University Hospitals NHS Trust

Technical To efficiently manage the planned and reactive maintenance To effectively manage Health Roster To effectively manage the estates procurement To produce reports for Senior managers To ensure that the CAFM system is up to date Understanding of requirements of COSHH, Asbestos regulations, control of Legionella within healthcare Premises, Medical gases, RIDDOR, LOLER, CDM regulations, the Electricity at Work Act and all relevant Health and Safety Regulations. Leadership or managerial Be an effective member of the trusts Estates and Facilities team, demonstrating a commitment to the trusts strategic objectives and vision Build strong, collaborative relationships with colleagues across ESTH and community sites to statutory compliance To work as part of a multi-disciplinary, professional team providing planned and reactive maintenance across Trust properties Information and reporting Ensure that effective communication exits at all levels and that key messages are delivered to all levels ensuring all reports are accurate. Ensure that communication is a two way process that encourages feedback and generates good ideas Maintain a filing system for compliance records Produces reports from databases for the use of Senior Managers Technology or system support Be fully conversant with the CAFM system Be fully conversant with Heath Roster Be fully conversant with Oracle Be fully conversant with Microsoft packages Be fully conversant with the Trusts Estates filing system The ability to track all works requests to the Estates Department Communications and Engagement Provide and receive complex information Provide and receive highly complex, sensitive or contentious information Prepare monthly multi stranded monitoring reports and present these to Associate Director of Estates, Heads of Estates and Senior Managers To inform estates of new assets and ensure that they are added onto the CAFM system to liaise with suppliers and contractors to ensure KPIs are met. To work collaboratively with all members of the Trust and contractors General responsibilities To support the department and organisation by carrying out any other duties that reasonably fit within the broad scope of a job of this grade and type of work.
Assist visitors, patients and staff during incidental contac

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