Helpdesk Administrator

at  Nottinghamshire Healthcare NHS Foundation Trust

This role requires an experienced Helpdesk Administrator who is able to effectively communicate with internal and external departments, agencies and contractors whilst employing consistent and rigorous attention to detail and confidentiality with the ability to provide a pleasant and efficient response to a wide range of callers and enquiries on a daily basis. The post holder will work independently but also as part of a team and be expected to use their own initiative in all areas of their work. You will need to have: A good standard of general educationKnowledge of a customer services environmentExperience of working in an office environmentGood telephone/customer services mannerGood communication skillsConversant with Microsoft Office packagesAccurate keyboard skillsGood organisational skillsFamiliar with electronic diary system

Please refer the Job description for details