Helpdesk Engineer (Data Center) / 12 hour rotating shift
at TEMPSERV PTE LTD
Singapore, Southeast, Singapore -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 04 Jul, 2024 | USD 3500 Monthly | 06 Apr, 2024 | 1 year(s) or above | Working Experience | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
REQUIREMENT
- Possess Degree/Diploma in Computer Science/Electronics/IT or equivalent
- Minimum 1 year of relevant working experience in IT infrastructure operation
- Able to perform 12 hours shift working
Tempserv Pte Ltd
License No : 06C3745
Consultant In-Charge: Daniel Lee / EA Personnel No: R198915
Responsibilities:
- To provide 24 x 7 support for Data Center running on 12 hours shift
- Assisting the Customer in the verification, isolation and/or provision of a temporary work around for the incident/problem logged.
- Resolving the incident/problem onsite.
- Escalating unsolvable problems and service requests to the System and/or
- Software Engineer and reporting the escalation to the Project Manager.
- Generating the relevant administrative records and reports.
- Introducing and integrating new technologies into existing environments.
- Applying operating system updates, patches, and configuration changes.
- Adding, removing, or updating user account information, resetting passwords, etc.
- Answering technical queries
- Maintaining the configuration of the system.
- To implement Service Request and Change Request
- Contacting OEM/Vendor for technical support
REQUIREMENT SUMMARY
Min:1.0Max:6.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
Software Engineering
Graduate
Proficient
1
Singapore, Singapore