Helpdesk Executive

at  Marsh McLennan

Dubai, دبي, United Arab Emirates -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate08 Jul, 2024Not Specified09 Apr, 2024N/AGood communication skillsNoNo
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Description:

DESCRIPTION:

Helps respond to standard customer inquiries regarding the products and services the Company offers.
Answers, documents and monitors call center calls, emails and transactions.
Requests additional/missing information from the customer via letter or telephone call to answer customer inquiries.
Tracks client and product order information and logs client data in spreadsheets to assist with monitoring call center activity.
Job ID R_260979

Responsibilities:

Please refer the Job description for details


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Outsourcing/Offshoring

IT Software - Other

Customer Service

Graduate

Proficient

1

Dubai, United Arab Emirates