HFMG Patient Services Representative - Family Practice Sykes Creek
at Health First
Merritt Island, Florida, USA -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 20 Jul, 2024 | Not Specified | 29 Apr, 2024 | 1 year(s) or above | Workstation,Travel,Air Quality,Communication Skills,Workspace,Customer Service Skills | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
POSITION SUMMARY
To be fully engaged in providing No Harm/Quality, Customer Experience, and Stewardship through friendly, rapid, and accurate patient support, including completion of patient registration documentation, appointment scheduling and assistance with a variety of departmental projects and clerical duties.
PRIMARY ACCOUNTABILITIES
- Responds to customer’s needs in a timely and professional manner
- Answers telephones properly, courteously, and tactfully; directing calls and returning messages to the appropriate party; takes complete and accurate messages
- Facilitates patient appointments and referrals in a timely, efficient, and friendly manner
- Obtains demographic and insurance information from patient and inputs data accurately into the patient management system
- Obtains required signatures on consents and distribute patient information and compliance literature
- Verifies patient’s insurance eligibility utilizing assigned tools, updates information in patient’s account as needed
- Prepares financial estimate of anticipated prices for the services to be rendered prior to the performance of services and communicates the information to the patient
- Collects all current and past-due patient responsibility balances prior to services being rendered
- Performs daily reconciliation, balancing, and cash out procedures and enters payment into practice management system
- Prepares the next day’s work for all scheduled patients
MINIMUM QUALIFICATIONS
- Education: High School diploma or equivalent
- Work Experience:.1 year customer service experience
- Knowledge/Skills/Abilities: Working knowledge of Microsoft Office applications, organizational and communication skills, excellent customer service skills
PREFERRED QUALIFICATIONS
- Certification: CPR Certification
- Knowledge/Skills/Abilities: General knowledge of healthcare terminology and abbreviations, previous healthcare experience
PHYSICAL REQUIREMENTS Sedentary
- Majority of time involves sitting or standing; occasional walking, bending, stooping
- Long periods of computer time or at workstation
- Light work that may include lifting or moving objects up to 20 pounds with or without assistance.
- May be exposed to inside environments with varied temperatures, air quality, lighting and/or low to moderate noise
- Communicating with others to exchange information.
- Visual acuity and hand-eye coordination to perform tasks
- Workspace may vary from open to confined, on site or remote
- May require travel to various facilities within and beyond county perimeter; may require use of personal vehicle
Responsibilities:
Please refer the Job description for details
REQUIREMENT SUMMARY
Min:1.0Max:6.0 year(s)
Hospital/Health Care
Pharma / Biotech / Healthcare / Medical / R&D
Health Care
Diploma
Proficient
1
Merritt Island, FL, USA