HGV Technician - Felixstowe

at  Volvo Trucks

KEY SKILLS / COMPETENCIES:

• Technically competent in the repair and maintenance of HGVs
• To effectively communicate at all levels both written and verbally and be an active team member.
• To develop or work in developing new or enhancing existing processes
• To adapt and take on new skills and approaches and participate in training and development activities.

REQUIRED KNOWLEDGE & EXPERIENCE:

• City and Guilds, NVQ 3 or equivalent
• Completed an apprenticeship in HGV industry or equivalent experience
• Experience within the commercial vehicle industry.

WHO WE ARE AND WHAT WE BELIEVE IN

Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.
Applying to this job offers you the opportunity to join Volvo Group. Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities.
At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people – to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.
Job Category: Sales & Services
Organization: Volvo Trucks
Travel Required: No Travel Required
Requisition ID: 8818

As a Technician you will ensure the highest possible levels of productive efficiency, quality of workmanship and production finish, to sustain growth in customer confidence in the service provided by the Dealer point.

Main Tasks / Responsibilities / Authorities:

• Ensure repairs are carried out according to manufacturer’s procedures and in a safe and responsible manner.
• Ensure repairs are carried out in accordance with Volvo Standard Times using Volvo Special Tools where appropriate.
• Assist in the fault diagnosis process. Comply with warranty procedures during repairs and with warranty material on completion of a repair.
• Assist with Action Service Europe when required.
• Work with the parts team to ensure the correct replacement parts are fitted to the vehicles.
• Road test vehicle when required (if holder of HGV licence).
• Assist with roadside breakdowns.
• Ensure that the company time recording procedures are complied with and that job cards are completed accurately
• Ensure that service sheets are completed as per Volvo instructions.
• Ensure that all vehicle defects are reported to your workshop controller
• Ensure that the workshop facilities, equipment and tools are kept clean, tidy and maintained, reflecting the Volvo Truck and Bus Centre image of an efficient and modern retail Dealer point.
• Wear personal protective equipment (PPE) when appropriate.
• Support the development of any young trainees and apprentices