Hire Controller

at  Briggs Equipment

Opportunity: Hire Controller
Company: Galway Plant and Tool Hire (GPT) – The Briggs Equipment Group
Location: Galway
Salary: Competitive basic
Contract: Permanent
Galway Plant and Tool Hire (GPT) is a one of Ireland’s largest and most successful plant and commercial vehicle hire specialists. GPT is part of The Briggs Equipment Group, a leading provider of asset management and maintenance solutions across the UK and Ireland.
Are you looking for a change? If you have experience in customer service, plant hire, tool hire, materials handling equipment, and you’re looking to join the Hire/Rental market, this opportunity for a driven and motivated Hire Controller based at our Galway branch could be for you.
If you think you are the right person for this job please contact us. Full training for the role will be provided.

IN THIS ROLE YOU WILL BE:

• Receiving and actioning customer calls in an engaging, efficient, and professional manner.
• Scheduling deliveries and collections and working with the branch-based logistics team to ensure delivery commitments are met.
• Supporting the field sales representative to maintain and build profitable relationships with customers.
• Working with the workshop team to ensure plant and vehicles are prepared as required to meet customer expectations.
• Ensuring that all transactions and interactions are documented, filed, and are traceable as required.
• Applying the businesses processes rigidly and efficiently to ensure proper invoicing, cost management etc.

WHAT WILL HELP YOU TO EXCEL IN THIS ROLE:

• Energy and enthusiasm
• Problem communication and problem solving skills
• A strong focus on customer satisfaction
• Excellent IT skills
• Organised and good attention to detail