Home 1st Administrator

at  Central and North West London NHS Foundation Trust

Home 1st are looking for a Part Time Permanent Band 3 Administrator
The Milton Keynes Home 1st Service is a jointly delivered service between CNWL and Milton Keynes Council that provides fast access to nursing, therapy and reablement to help you to remain safe and supported in your own home or usual place of residence.
You will be working with a team that includes nurses; therapists; social workers, reablement assistants; health care assistants; speech and language therapists, psychology services and a Senior Medicines Optimisation Technician.
We are looking to appoint an Administrator for up to 30 hours per week to support the existing administrative team. Applicants must have good administrative, communication and interpersonal skills and be able to work both independently and as part of a team. The information handled is often of a sensitive and emotive nature and the post requires characteristics of a calm and efficient team member. If you would like to be part of our busy team please do not hesitate to apply.
In return you will be given the opportunity to maximise your potential in a unique and supportive environment.
To maintain up to date records on the patient system with regards to client’s referral and discharge process.
Systm One daily team support & ongoing development
Work with the management and clinical teams to identify S1 limitations and work with S1 teams to find alternative ways of working
To be responsible for the scanning and uploading of documents onto the patient system and attaching to relevant patient files.
To answer the telephones and deal with referrals and queries for the service, directing all calls promptly and efficiently.
To collect and collate post (incoming and outgoing)
To monitor and order stock of stationery, PPE, medicines and nursing supplies
To check the patient system for tasks and action as appropriate.
To take and transcribe minutes for teams meetings across Home 1st.
To collect, record and display patient feedback for all Home 1st teams.
To assist the administration team with other admin duties and act as a point of contact when they are not available.
To report any issues with the I.T, computer system and telephone system to the appropriate person in a timely manner.
To report building issues to Estates and Facilities in a timely manner.
To ensure that information regarding sickness/ absence of staff is communicated to the manager and team leads immediately.
To cover colleagues absence as required.
To contribute to the development of an effective Home 1st servic
Any other delegated duties considered appropriate for this post.
Central and North West London Mental Health NHS Trust is committed to involve staff at all levels in the development of the organisation.
The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.
To maintain up to date records on the patient system with regards to client’s referral and discharge process.
Systm One daily team support & ongoing development – including creating & adding templates for Letters dashboard, ensuring data captured to fulfil reporting requirements enabled
Work with the management and clinical teams to identify S1 limitations and work with S1 teams to find alternative ways of working and data input
To be responsible for the scanning and uploading of documents onto the patient system and attaching to relevant patient files.
To answer the telephones and deal with referrals and queries for the service, directing all calls promptly and efficiently.
To collect and collate post (incoming and outgoing)
To monitor and order stock of stationery, PPE, medicines and nursing supplies
To check the patient system for tasks and action as appropriate.
To take and transcribe minutes for teams meetings across Home 1st.
To collect, record and display patient feedback for all Home 1st teams.
To assist the administration team with other admin duties and act as a point of contact when they are not available.
To report any issues with the I.T, computer system and telephone system to the appropriate person in a timely manner.
To report building issues to Estates and Facilities in a timely manner.
To provide on the job training in the use of the computer system to any new staff as required.
To ensure that information regarding sickness/ absence of staff is communicated to the manager and team leads immediately.
To cover colleagues absence as required.
To contribute to the development of an effective Home 1st service.
Fire Warden duties
Any other delegated duties considered appropriate for this post

Please refer the Job description for details