Homeless Services Evaluation and Monitoring Specialist

at  Washington County OR

THE POSITION

The Department of Housing Services is looking for a Homeless Services Evaluation and Monitoring Specialist to join our team! This position will be part of the Business Operations Branch in our growing Homeless Services Division. The Evaluation and Monitoring Specialist will be responsible for working collaboratively with Business Operations and program staff to support ongoing regulator monitoring of homeless services contracts with community-based organizations. This position will also support operational tasks of the division including contract compliance, reporting, policy and procedure development, and contracting projects, as needed.

MINIMUM QUALIFICATIONS

Education and Experience:

• An Associate’s Degree in a social service, business administration, or related field; AND
• One (1) year of work experience in program administration, development, evaluation, or coordination, and /or contract administration; OR
• Three (3) years of work experience in program administration, development, evaluation, and/or contract administration.

ADDITIONAL LICENSES, CERTIFICATES, PHYSICAL ABILITIES AND SPECIALTY REQUIREMENTS:

• Passing a background check post offer is required.
  Please be clear and specific in the applicable sections of the employment application about how your background is relevant. This information must also be consistent with your supplemental question responses. Please note: Answers to the supplemental questions are typically evaluated separately from your application.

ACCOMMODATION UNDER THE AMERICANS WITH DISABILITIES ACT

Reasonable accommodation is available to anyone whose specific disability prevents them from completing this application or participating in the selection process for this recruitment. To obtain confidential assistance please contact Human Resources 503-846-8606, or e-mail: Careers@washingtoncountyor.gov at least 48 hours before any step in the recruitment and selection process for which you feel you need accommodation.

Primary duties may include:
1. Collaboratively develop, implement, and revise evaluation and monitoring tools that support effective administration of Homeless Services contracts and service implementation.
2. Conduct on-site monitoring for locally and federally funded homeless services programs with community-based partners.
3. Assist community-based organizations and Homeless Services staff in resolving issues and questions regarding contract service delivery and monitoring standards.
4. Create and implement a communication plan to effectively relay pertinent monitoring and evaluation information to community-based partners and internal staff. Provide technical assistance, information, and guidance as needed.
5. Coordinate with Homeless Services staff across the division to inform evaluation and reporting structures that appropriately measure the effectiveness of operational processes and activities.
6. Implement and maintain ongoing monitoring structure and schedule that includes reporting and compliance tracking. Conduct reporting on other operational topics, as assigned.
7. Compile and analyze monitoring and evaluation data and responses, preparing reports. Provide communication to the larger Homeless Services Division on outcomes and results of ongoing monitoring and contracted services evaluation to include presentations, graphs, and/or dashboards.
8. Gather feedback from internal staff and community-based partners to gauge the effectiveness monitoring and other operations workflows to inform quality improvement efforts.
9. Attend internal and external meetings necessary for division and organizational obligations. Represent operational activities and work in meetings with diverse stakeholders.
10. Assist in creating a positive and supportive work environment; enforce a safe workplace; establish a culture of teamwork and communication; create a workplace that promotes the organizational values of workplace diversity, equity, and inclusion; and actively promotes an environment respectful of living and working in a multicultural society.
Homeless Services Evaluation and Monitoring Specialist is a working title. The position is classified as a Program Specialist. For a full listing of job classification duties, please click here.