Hospice Sales Liaison

at  CorsoCare

POSITION SUMMARY:

The Healthcare Navigator is professional responsible for following patients through the health care continuum. They will provide patient support, coaching and ensure services are in place for a successful transition home. The Healthcare Navigator will be responsible for interacting, building and expanding relationships physicians, hospitals, skilled nursing facilities, senior agencies, and other senior communities. They will provide educational presentations and materials, support groups, needs assessments, advanced care planning and other support such as patient calls and supporting the health care help line.

REQUIRED EXPERIENCE/SKILLS FOR HEALTHCARE NAVIGATOR:

• 3-5 years of health care experience preferred, but not required.
• Social work or clinical liaison background preferred but not required
• Strong technical skills in Microsoft Office Suite (Word, Excel, PowerPoint, TEAMS, Outlook)
• Strong presentation and public speaking skills required
• Good communicator, able to articulate product lines and services
• Sales skills
• Solutions orientated
• Thrives in a fast-paced environment while remaining proactive, organized, and energetic.
• Proven self-starter with the ability to initiate, manage and complete multiple projects while working independently.
• Ability to improvise, multi-task and prioritize in a fast paced, always changing environment while maintaining composure.
• Demonstrates the importance of detail and follow through.
• Great time management skills
• Exercises good judgment and sensitivity to confidential and non-routine matters required.

• Actively demonstrates company culture and values –safety, common beliefs, and a culture of feedback.
• Promote all CommonSail service lines and drive referral business
• Patient follow up while in hospital and upon discharge
• Patient coaching and support (bedside and/or virtual) in develop personal health care plan
• Patients needs assessments
• Facilitate support groups
• Provide patient and professional educational services
• Welcome and follow up calls
• Answer and support health care help line
• Work together with the Health Care Specialist to provide support to medical professionals
• Performs other tasks as needed.