Hospitality Supervisor

at  Sodexo

Job Introduction Sodexo Live! have a fantastic opportunity for a Hospitality Supervisor to join our first-class team at Deepdale Stadium the home of Preston North End Football Club.
This is an exciting fast paced hands-on role giving you the opportunity to support and lead the delivery and co-ordination of match day hospitality and conference & events within Preston North End. You will focus on ensuring high levels of service are delivered in these areas leading the team so that they are motivated and engaged whilst providing guests with the best possible experience by facilitating communication and teamwork.
This will suit an excellent organiser with a passion for providing first class customer service. You will display confidence and professionalism. If you have experience in hospitality or events and have good attention to detail, this is a great opportunity to further your career in an iconic, multi-functional venue.
At Sodexo Live! we bring people together; we create exceptional moments and lasting memories. We are a unique community of people mobilized to create live experiences that are unforgettable.
When you join Sodexo Live! you truly belong, you will have the opportunity to thrive with career and learning opportunities available across the organisation - we can’t wait for you to join us! This is a fantastic permanent position with opportunities for further career progression within a global organisation.

Main ResponsibilitiesWhat you’ll do:

• Coordinating the friendly, professional, and efficient customer service across all areas of the PNE Stadium.
• Engage, motivate and train to create a high level of performance within PNE Stadium.
• Assist the Floor manager in ensuring that all requirements for each event are met to ensure the smooth running of all events.
• Ensure that all areas are set and prepared to meet with relevant requirements.
• Support all operations daily.
• Ensure adherence to company uniform standards across all areas.
• Ensure that all areas open are effectively closed down and stock/cash variances controlled for business.
• Ensure that every opportunity is taken to ‘up sell’ to our customers.
• Ensure that casual employees are thoroughly briefed of expectations.
• Manage stock levels and ensure an effective stock rotation procedure.

For a full list of responsibilities please read the attached job description

The Ideal CandidateWhat you bring:

• Excellent communication skills
• Passion for food and beverage
• Passion for working with people.
• Have excellence attention to detail.
• Exceptional time keeping skills.
• The ability to motivate and engage employees to deliver first class service.
• A passion to develop employees by guiding and delivering feedback.

• Coordinating the friendly, professional, and efficient customer service across all areas of the PNE Stadium.
• Engage, motivate and train to create a high level of performance within PNE Stadium.
• Assist the Floor manager in ensuring that all requirements for each event are met to ensure the smooth running of all events.
• Ensure that all areas are set and prepared to meet with relevant requirements.
• Support all operations daily.
• Ensure adherence to company uniform standards across all areas.
• Ensure that all areas open are effectively closed down and stock/cash variances controlled for business.
• Ensure that every opportunity is taken to ‘up sell’ to our customers.
• Ensure that casual employees are thoroughly briefed of expectations.
• Manage stock levels and ensure an effective stock rotation procedure