hotel ambassador (operations) internship

at  citizenM

DESCRIPTION

We are looking for someone that isn’t afraid to do things differently and join a company that is turning the hospitality industry upside down and expanding globally. A unique opportunity has come up to join our hotel teams in Amsterdam.
Come join a fun, flexible, and passionate team that has big dreams and even warmer hearts.

• assist ambassadors with daily operations- welcoming and greeting guest ,self check ins & check out, reservation verification, concierge inquiries, guest requests and demands, luggage storage,
• change the way guests feel about hospitality, deliver the citizenM guest experience- connecting, friendly, genuine and real - curating a personalized experience
• work collaboratively with team members by delivering memorable experiences
• learn to work with system platforms (Amadeaus) and booking engines (online travel agencies) used to conduct daily operations and reservations.
• exposure to F&B - Barista, mixologist, serving and preparing meals, Learning the requirements to maintain a kitchen within Department of health standards.
• work as night ambassador for up to 1 months where you learn how to conduct our night audit procedure, close the bar and prepare breakfast with our night owl