Hotel Cleanliness Supervisor (Housekeeping Supervisor)

at  Marriott International Inc

Job Number 24055450
Job Category Housekeeping & Laundry
Location The Westin Cape Town, Convention Square, Cape Town, South Africa, South Africa VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

REQUIRED EXPERIENCE & QUALIFICATIONS

• At least 2 years’ experience in a team leader/ Supervisory position in a five-star hotel.
• Professional and positive disposition
• Good leadership and mentorship skills
• Good staff management skills
• Knowledge of the Occupational Health and Safety Act
• Experience in disciplinary procedures and practices
• Quality and customer service driven
• Ability to work within a pressurized environment
• Proactive, self-motivated Individual with good professional work ethic
• Strong interpersonal and communication skills
• Ability to engage and interact with guest
• Ability to deal with conflict situations
• Sound administrative skills
• Competency in MS office (word, excel, email)
• Ability to work effectively under time constraints and deadlines
• Required to work rostered shifts and irregular hours as per operational requirements
• Hardworking, can do attitude, ambitious, ability to use Initiative and be proactive
• Ability to work within a team and without supervision
• Excellent problem solving, planning and organizing skills
• Ability to meet deadlines and deliver results.
• Able to deal effectively with all levels of staff including senior management
• Flexible working hours as well as available to work weekends, public holidays, opening and closing shifts when rostered as per operational requirements

• Assist management in training, scheduling, evaluating, counselling, disciplining, and motivating and coaching employees.
• Follow all company and safety and security policies and procedures
• Report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications
• Speak with others using clear and professional language; prepare and review written documents accurately and completely.
• Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
  Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
  At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you