Hotel Concierge, Security - Overnights (Front Desk)

at  The Postmark Hotel

SPECIAL REQUIREMENTS AND CERTIFICATIONS:

• Valid Security Guard License & Emergency First Aid
• Flexibility as long hours are sometimes required.
• Ability to stand/walk during entire shift.
• Able to lift up to 25lbs.
• Ability to meet the physical requirements of the job

• Welcome arriving guests with a friendly demeanor.
• Help guests with late-night check-ins or early-morning check-outs.
• Provide excellent guest services assisting guests with their needs such as delivering extra towels or pillows to rooms.
• Regularly patrol all areas of the hotel, including corridors, lobbies, parking lots, and other common areas.
• Ensure that all access points, such as entrances, exits, and emergency exits, are secure.
• Ensure that noise levels are kept to a minimum during quiet hours to maintain a peaceful environment for guests.
• Identify and address any maintenance issues or safety concerns promptly.
• Be knowledgeable in all hotel emergency procedures.
• Comply with all Archive standards, policies and procedures at all times.
• Other tasks and responsibilities as assigned by management.