Hotel Front Desk Associate l Post Falls, ID
at Avenue5 Residential LLC
Post Falls, ID 83854, USA -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 12 Sep, 2024 | Not Specified | 18 Jun, 2024 | N/A | Hospitality Management,Customer Service,Communication Skills,Difficult Situations | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
SKILLS AND REQUIREMENTS
- Excellent guest relations skills with a strong focus on customer service
- Previous experience in the hotel industry or related field is preferred
- Knowledge of front desk operations and hospitality management principles
- Familiarity with night audit procedures is beneficial but not necessary
- Proficient in using phone systems and handling multiple calls simultaneously
- Strong communication skills, both verbal and written
- Ability to handle difficult situations with professionalism and tact
If you are passionate about providing exceptional service to our guests and thrive in a dynamic environment, we encourage you to apply for this position. We look forward to reviewing your application.
Responsibilities:
We’re seeking a friendly and professional front desk agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience during their stay. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you!
Responsibilities to include:
- Greet guests upon arrival and provide them with information about the hotel and its amenities
- Check guests in and out, ensuring accuracy of information and payment processing
- Handle guest inquiries, requests, and complaints promptly and professionally
- Assist with reservations, cancellations, and modifications
- Maintain knowledge of room availability, rates, and hotel services
- Provide recommendations for local attractions, restaurants, and activities
- Operate phone systems and handle incoming calls with proper phone etiquette
- Assist with night audit duties as needed
- Collaborate with other hotel departments to ensure guest satisfaction
- Maintain a clean and organized front desk area
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Hospitality
Hotels / Restaurants
Hospitality
Graduate
Proficient
1
Post Falls, ID 83854, USA