Hotel Housekeeper/Front Desk Agent

at  McKibbon Hospitality

WHAT MAKES A MCKIBBON HOTEL ROOM ATTENDANT/HOUSEKEEPER & FRONT DESK AGENT?

The housekeeper creates a home-like experience for our guests with welcoming, helpful, and exceptional service, while maintaining a clean comfortable, and inviting environment. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made McKibbon Hospitality their career home. The front desk agent is often the first person to interact with guests. As the friendly face of the property, the front desk agent has a relatable personality and a great desire to work with people. You are responsible for communicating in a welcoming and efficient manner, while ensuring that guests’ needs are properly addressed.

JOB REQUIREMENTS:

• Identification verifying you are at least 18 years of age
• The ability and flexibility to work weekends and holidays
• The ability to lift, pull, and push moderate weight (minimum of 20 lbs.)
• The desire to satisfy the needs of others in a fast-paced environment
• Previous experience working as a front desk agent or in a similar role
• A high school diploma or equivalent vocational training certificate
• Experience working at a hotel establishment (highly desired)
• Proficiency with computers
• Basic math skills
• The ability to provide excellent customer service and maintain a professional demeanor at all timesThe ability to input and access information in the property management system and/or points-of-sale system

IDEAL SKILLS & QUALITIES:

• The ability and desire to work independently with little supervision
• Multi-tasking skills
• The ability to learn quickly and work in fast-paced position with guest interaction
• Great verbal and written communication skillsThe ability to create a fun and supportive working environment

Please refer the Job description for details