Hotel Receptionist

at  Marriott International Inc

Job Number 24058054
Job Category Rooms & Guest Services Operations
Location Bristol Marriott Royal Hotel, College Green, Bristol, England, United Kingdom VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
The Bristol Marriott Royal Hotel has been providing a 4 star luxury experience in the heart of Bristol for over 150 years, and has an international reputation for excellence. Marriott’s award winning in house development program recognizes, nurtures and promotes talent. Benefit from industry leading training, whilst also having the opportunity to transfer internationally within the largest hotel network in the world.
We have an exciting opportunity in our front office team as a Hotel Receptionist. You will be part of the Marriott family offering outstanding service to our guests and associates.

• Promoting a welcoming environment
• Checking guests in and out and assisting with any queries during their stay.
• Answering the telephone and directing accordingly
• Assisting with guest queries regarding places of interest, such as shopping, entertainment, theatres, restaurants etc.
• Ensuring all guest complaints are followed up and dealt with professionally and efficiently.
• Follow Brand Standards in all aspects of the job role