Hotel Receptionist - The California Hotel

at  St Pancras Hotels Group Ltd St Pancras Hotels Services Ltd

Born in 1985, our 61-bedroom California Hotel is a unique bed & breakfast, the first property opened within the Megaro portfolio. It has always been the leading character of the company, through its Art Deco look and vibrant bar and terrace.
We are now ready to enlarge our family and are looking for an experienced Hotel Receptionist, ideally experienced with the role using Rezlynx (PMS system) – although not a must to be considered for the position.
The receptionist will be working on-site 4 days a week, managing check-in & check-out, reservations via calls and emails, always maintaining a fast correspondence with guests, and assisting as promptly as possible.
The ideal candidate will have a to-do attitude and will be a hospitality professional, passionate about customer service and guest journeys. The role reports directly to the Front of House Manager and requires someone with superb organization and communication skills.

The Hotel Receptionist will:

• ensure arrivals, check-in & check-out are managed smoothly and efficiently to the highest customer service level.
• have great attention to detail.
• have great communication skills.
• have an excellent command of English, both verbal and written.
• be extremely knowledgeable regarding the company’s services, standards & products.
• flexible on working hours and duties.
• have a great eye for details and will maintain guests’ records up to date at all times.
• provide exceptional customer service and unforgettable experiences.

If you are looking for a vibrant, quirky operation, no need to look any further.
Apply today and begin a new adventure with us

Please refer the Job description for details