Housekeeping Supervisor - Uniform Inventory

at  Fairmont

WHO WE ARE:

Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It’s the perfect work/life combination.
Job Description
As a Uniform Inventory Supervisor, you will manage the hotel’s employee uniform operations, ensuring uniforms are in good repair and available. Key responsibilities include tracking inventory, ordering, exchanges, and coordinating dry cleaning. Strong attention to detail is required to identify wear and tear patterns and maintain accurate records. You will work closely with the Seamstress to address uniform concerns promptly and cover shifts as part of daily opening and closing duties.

Your Skills & Qualifications:

• Previous supervisory experience in a similar environment will be an asset, with a proven ability to provide professional, friendly and engaging service
• Proven ability to successfully lead and motivate colleagues
• Excellent working knowledge of Microsoft applications required
• Previous experience in a training or supervisory role preferred
• Degree in Hospitality Management or Business Administration preferred
• Understanding of basic accounting principles, cash reconciliation and use of the POS systems
• Strong professional communication and interpersonal skills, and demonstrated ability to solve problems
• Detail oriented, organized and focused on quality
• Highly responsible and reliable, demonstrating initiative as required
• Proven ability to perform under pressure in a fast-paced, team-based environment
• Working knowledge of Birch Street or similar purchasing system will be an asset
• Ability to meet the physical requirements of the role, including:
• Constant standing and walking throughout shift
• Frequent lifting and carrying up to 50 lbs.
• Occasional ascending or descending ladders, stairs and ramp

Reporting to the Housekeeping Office Manager, responsibilities include but are not limited to:

• Offer professional, consistent, friendly and engaging service
• Handling face to face and telephone enquiries from colleagues
• Oversee the day to day operations of the uniform issuing, repairs, alterations, and dry cleaning
• Conduct regular uniform inventory and supervise annual uniform forecast planning
• Ensure inter-departmental communication in order to know their uniform needs, existing inventory and the ordering of uniforms
• Distribute new uniforms and complete the uniforms reports in detail
• Ensure quality of existing uniforms is maintained
• Ensure effective management of uniform paperwork and communicate with Accounting in regard to payroll deductions and reimbursements
• Ensure proper uniform fits and request alterations as needed
• Inform Fairmont Regional Laundry of any uniform issues, while maintaining a strong relationship with the team
• Adhere to laundry and dry-cleaning schedule for uniform pick up
• Ensure all uniform employees are properly trained and are proficient in their work, this will include the robe operations
• Participate and create task sheets for Uniform Room & Seamstress
• Comply with all department policies, procedures, and service standards
• Follow and proactively promote all health and safety policies and initiatives
• Oversee the cleanliness, organization and inventory of the Linen Room, Storage Locations and Seamstress Room
• Resolves IT issues of uniform inventory system, other software and hardware with helpdesk and providers
• Continuously looks for and presents initiatives to improve operational efficiency, financial performance, corporate social responsibility and colleague satisfaction
• Other reasonable duties as assigned

Qualifications

Your Skills & Qualifications:

• Previous supervisory experience in a similar environment will be an asset, with a proven ability to provide professional, friendly and engaging service
• Proven ability to successfully lead and motivate colleagues
• Excellent working knowledge of Microsoft applications required
• Previous experience in a training or supervisory role preferred
• Degree in Hospitality Management or Business Administration preferred
• Understanding of basic accounting principles, cash reconciliation and use of the POS systems
• Strong professional communication and interpersonal skills, and demonstrated ability to solve problems
• Detail oriented, organized and focused on quality
• Highly responsible and reliable, demonstrating initiative as required
• Proven ability to perform under pressure in a fast-paced, team-based environment
• Working knowledge of Birch Street or similar purchasing system will be an asset
• Ability to meet the physical requirements of the role, including:
• Constant standing and walking throughout shift
• Frequent lifting and carrying up to 50 lbs.
• Occasional ascending or descending ladders, stairs and ramps

Additional Information