Housing & Health Services Team Assistant

at  BC Housing

POSITION SUMMARY

Reporting to the Administration Supervisor, the Housing & Health Services Team Assistant provides direct customer service to Housing Registry applicants, outside agencies and tenants applying or receiving programs delivered by the Housing and Health Services department. He/She/They monitors vacancies in the region, creates and maintains shortlists, produces reports, reconciles budgets, maintains and updates the intranet site and performs other program and general administrative responsibilities.

EDUCATION & EXPERIENCE:

• High school diploma plus completion of a number of post-secondary courses in business or program administration or other relevant field.
• Considerable progressive and directly related experience in a comparable and highly computerized environment.
• Sound experience in program and contract administration.
• Or an equivalent combination of education, training, and experience acceptable to the employer.

KNOWLEDGE, SKILLS AND ABILITIES:

• Excellent verbal and written communication skills
• Strong mathematical aptitude and excellent attention to detail.
• Strong analytical, research and problem-solving skill.
• Excellent interpersonal and relationship building skills, with good conflict resolution skills and the ability to exercise tact, diplomacy and good judgement when dealing with a broad range of housing providers, partners and customers, including individuals of diverse education, cultural and socio-economic backgrounds.
• Ability to learn and understand the organization’s rules, practices and processes of program, project and office administration.
• Ability to multi-task and work as a contributing member of a team and independently in a fast-paced deadline-oriented environment.
• Ability to work under direction of several people, plan, organize and prioritize work and meet deadlines, while responding to numerous diverse and shifting challenges without compromising the quality of the work.
• Ability to coordinate longer-term assignments and projects involving extensive consultation with staff and external groups.
• Ability to type a minimum of 50 wpm.
• Ability to adapt to change, and work under pressure in a demanding and volatile atmosphere.
• Proficient in the use of database administration and Microsoft Office Suite.
• Please Note: Successful applicant(s) are subject to a satisfactory criminal record search and are required to maintain Security Clearance throughout their employment.
  Indigenous candidates are welcome to connect with an Indigenous team member in our organization to discuss the recruitment process and our workplace, please contact hr_admin@bchousing.org to arrange a call.

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