Housing Manager

at  NSW Department of Communities and Justice

ESSENTIAL REQUIREMENTS

• The successful applicant must have a minimum P2 valid driver’s licence

ABOUT THE ROLE

The Housing Manager oversees housing operations in high public housing concentration areas, focusing on access and tenancy management. This role involves leading a team to deliver housing programs locally, supporting clients at risk of homelessness.

WHAT YOU’LL DO

You’ll offer expert advice to staff and clients, provide coaching and support to direct reports, conduct performance reviews, and ensure a safe and productive environment. Your responsibilities include fostering beneficial relationships for Homes NSW clients both internally and externally.

This role is also responsible for delivering business outcomes within agreed timeframes and quality standards, duties include:

• Monitoring of service standards and manage Key Performance Indicators
• Provide expert and reliable, rapid advice on relevant operational policies to internal and external stakeholders
• Compliance with legislation and policy requirements and to support team performance and reporting
• Assistance with complex service issues and policy interpretation

THANK YOU FOR YOUR INTEREST IN THIS ROLE. WE LOOK FORWARD TO RECEIVING YOUR APPLICATION.

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This role requires a well-organized individual who can:

• Excels in multitasking and thrives in challenging situations, adapting to changing priorities effortlessly.
• Possesses exceptional problem-solving skills and embraces innovative thinking to overcome obstacles.
• Inspires and motivates teams, fostering an environment where sustainable and successful client outcomes are the norm.
• Communicates effectively, sharing detailed specialist knowledge with various stakeholders to drive positive change.
• Develops strategies to instil a culture of growth and progress.
• Manages resources wisely, working within budget constraints to maximize impact.
• Ensures teams operate in compliance with legislation and policy requirements, even in high-pressure environments