HR and Credentialing Assistant

at  Family Health Services Corporation

SUMMARY:

Provides support to the Human Resource Director in all human resource functional areas. Assists with recruiting, staffing, and credentialing. Administers company benefit programs. Maintains HRIS system and employee access to third party websites. Designs, revises, and updates HR brochures and documents. Maintains tracking systems to meet federal and state compliance requirements and internal recordkeeping needs. Files and maintains employee records including re-credentialing paperwork. Performs a wide scope of advanced clerical tasks. Starting wage of $18.00 DOE.
Requirements:

MINIMUM QUALIFICATIONS:

High school diploma or GED; at least 1 year of experience that is directly related to the duties and responsibilities specified. Associates or Bachelors degree preferred.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Basic understanding of federal and state employment law and compliance requirements.
• Knowledge of employee benefit programs, cafeteria plans, spending accounts, and the re-credentialing process.
• Ability to maintain accurate insurance credentialing records.
• Ability to maintain accurate personnel records
• Understanding of office management principles and procedures.
• Ensures strict confidentiality of all materials and information.
• Makes sound, independent judgements within established policies and procedures.
• Advanced verbal and written communication skills and the ability to work with a wide range of constituencies in a diverse community.
• Ensures that all applicable staff are current with credentialing and licensing
• Follows established departmental, company, and legal policies, procedures, and objectives.
• Knowledge of administrative policies and procedures as applied to community health centers.
• Project management skills and the ability to resolve complex problems and issues.
• Strong conflict resolution skills. Maintains professional demeanor at all times.
• Compiles reports as requested to provide necessary information.
• Skill in organizing resources and establishing priorities.
• Database management skills.
• Skill in the use of personal computers and related software applications.
• Performs other duties as assigned.

DUTIES AND RESPONSIBILITIES:

1. Administer employee benefit programs to include benefit orientation, enrollment, and maintenance of insurance databases. Assist employees with benefit issues and questions, correspond with vendors, terminate coverage to initiate and track COBRA for qualifying employees.
2. Participate in the recruiting and staffing process to include posting jobs, media and Job Service advertisement, interview scheduling, reference checks, and OIG clearance. Coordinate pre-employment paperwork and testing, and communicate as required with applicants. Assist with offer letters. Document new hire process from requisition through date of hire. Coordinate, schedule, and administer new employee orientation. Ensure completion and documentation of all new hire paperwork. Maintain personnel files.
3. Ensure accurate data entry in the HRIS system. Maintain and update employee access to third party websites including the HRIS system and the Electronic Health Record. Maintain system integrity and report concerns to appropriate personnel.
4. Assist applicable personnel in compiling information, filling out, and submitting forms to maintain current credentialing and licensing. Tracking status and renewals of various certifications, i.e., BLS, PALS, ACLS, etc.
5. Scheduling, tracking, and coordination of immunizations and CPR training for all applicable employees.
6. Annual National Practitioner Data Bank Report.
7. Maintain and update policy and procedure manuals, employee handbook, job descriptions and HR forms. Create and maintain tracking systems as needed to monitor FMLA and leave usage, performance evaluations, compensation and wage changes, benefit and accrual changes, etc.
8. Provides administrative and clerical assistance for the HR function including maintenance of the HR intranet site, employment verifications, safety and OSHA recordkeeping, unemployment, and Worker’s Compensation correspondence. Process all employee status changes in the HRIS system.
9. Assists in the planning and execution of employee appreciation events.
10. Provides assistance to other departments as needed.
11. Participates in FHS projects and committees as assigned.