HR Assistant

at  Pacifica

HR ASSISTANT - HOUGHTON-LE-SPRING

Are you a driven HR professional seeking a new challenge? We are in search of a proficient HR Assistant, who holds a CIPD Level 3 qualification and possesses a minimum of three years’ experience in a dynamic HR environment.

A BIT ABOUT US…

Pacifica Appliance Services was founded in 2003 & has grown to become the largest appliance service provider in the UK.
Our reputation for excellence in service is achieved through our core resource of directly employed experienced engineers, and support staff. We also have a considerable network of highly skilled service partners that actively contribute in providing our consumers an industry leading service.
Our service offering includes; repairs, warranty products, guarantee registration, job booking & claims management software, spares management, warehousing, and product replacement.

DESIRED CANDIDATE…

You will need to have excellent interpersonal skills to work with a wide range of employees and managers, and address complex subject matters professionally and confidentially.

The skills we are looking for in this role include:-

• HR qualification: CIPD Level 3
• 2 Years + working in a busy HR Department
• A developing understanding of employment law and disciplinary procedures
• Knowledge of HR functions (pay & benefits, recruitment, training & development etc.)
• Attention to detail
• Proficient in MS Office
• Outstanding organisational and time-management abilities
• Excellent communication and interpersonal skills
• Problem-solving and decision-making aptitude
• Strong ethics and reliability
• Full UK Driving Licence required as the role will involve travel to other Pacifica sites as and when required

A BIT ABOUT THE ROLE…

Providing a supporting role to the Group HR Director, and HR Officer, the role of HR Assistant will provide administrative and HR assistance across Pacifica.

RESPONSIBILITIES:

• Administer and assist with the coordination of various HR processes and admin tasks such as recruitment, new starters, leavers, DBS checks, induction, probationary review periods, annual assessments, e-Learning training, and any other processes or tasks which need to be maintained in a timely fashion
• Maintain employee records (attendance, work eligibility etc.) according to policy and legal requirements (using the Company’s HR System : MHR iTrent)
• Note / minute taking at HR related meetings
• Support management with disciplinary and grievance issues
• Provide advice to managers on first level HR issues directly (with support from the HR Officer and Group HR Director where required)
• Provide advice to colleagues / managers on policies and procedures
• Prepare job descriptions and job adverts
• Manage the onboarding process

The skills we are looking for in this role include:-

• HR qualification: CIPD Level 3
• 2 Years + working in a busy HR Department
• A developing understanding of employment law and disciplinary procedures
• Knowledge of HR functions (pay & benefits, recruitment, training & development etc.)
• Attention to detail
• Proficient in MS Office
• Outstanding organisational and time-management abilities
• Excellent communication and interpersonal skills
• Problem-solving and decision-making aptitude
• Strong ethics and reliability
• Full UK Driving Licence required as the role will involve travel to other Pacifica sites as and when require