HR Business Partner - Customer Service Operations - Hybrid
at The Cigna Group
Philadelphia, PA 19192, USA -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 19 Jul, 2024 | Not Specified | 28 Apr, 2024 | 2 year(s) or above | Business Strategy,Business Acumen,Change Management,Confidant,Leadership | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
We are seeking a talented HR Business Partner (HRBP) to join our team. This role will partner with the HRBP Lead in support of the Customer Service Operations team. The HRBP will provide day-to-day HR consulting to business leaders on our Customer teams within Customer Service Operations. Focus on a thorough understanding of the business being served is critical along with tailoring HR-related programs to meet specific needs of the business and aligned employee population.
In partnership with our Operations team, this role supports the development of culture and key capabilities to maintain a productive, diverse and engaged workforce.
The HRBP role will partner with key stakeholders in the business and human resources to support program recommendations, development, prioritization and deployment in talent management, employee development, compensation, performance management, organizational transformation, change management and workforce effectiveness for their assigned client group.
Key Accountabilities
QUALIFICATIONS
- Bachelor’s Degree or equivalent work experience plus minimum of 2+ years of experience in a HR Business Partner or 4+ COE role demonstrating increased levels of responsibility required.
- A strong preference for a candidate who has supported leaders / clients within an Operations or Call Center capacity.
- Credibility as a trusted advisor and confidant to leadership
- Strong business acumen with the ability to understand, discuss and work with leaders on Cigna’s business strategy and human capital implications
- Experience supporting change management
- Ability to build strong relationships with clients, partners, and colleagues
- A highly effective communicator with the ability to clearly and concisely articulate ideas, concepts, and proposals
- Demonstrated ability to work in a highly complex/matrixed business and HR model
- Knowledge of, and proven capability in, organizational development techniques and performance management
- Experience in Workday strongly preferred
Responsibilities:
Please refer the Job description for details
REQUIREMENT SUMMARY
Min:2.0Max:4.0 year(s)
Human Resources/HR
HR / Administration / IR
HR
Graduate
A hr business partner or 4 coe role demonstrating increased levels of responsibility required
Proficient
1
Philadelphia, PA 19192, USA