HR Consultant

at  The Portfolio Group

The role requires a driven, motivated, and enthusiastic team member who possesses expertise in conducting employment training workshops, conducting workplace investigations, and managing employee relations. The ideal candidate will possess strong communication skills, a thorough understanding of employment legislation, and the ability to provide expert guidance to clients across Canada.

EDUCATION/EXPERIENCE

• Human Resources/Business degree is preferred.
• 8+ years of experience in a similar role.
• CHRP/CPHR/CHRL designation is a requirement.

• To deliver an expert HR service to support our clients in dealing with formal meetings with their employees.
• Training Delivery: Develop and deliver customized HR training programs to clients, covering topics such as performance management, harassment awareness, and effective communication.
• Workplace Investigations: Conduct thorough and impartial workplace investigations in response to employee complaints or concerns, ensuring compliance with legal requirements and company policies.
• Employee relations support: Assist clients with the termination process, including drafting termination letters, conducting exit interviews, and providing guidance on legal requirements.
• Documentation Rollout: Support clients in rolling out HR documentation, such as employee handbooks and policy manuals, ensuring clarity and understanding among employees.
• Client Relationship Management: Build and maintain strong relationships with clients, acting as a trusted advisor and resource for all their HR needs.
• Continuous Knowledge Enhancement: Stay up to date on HR best practices, industry trends, and legislative changes, and proactively identify opportunities for process improvement.
• Travel when required to meet with clients.
• Manage your workload to ensure that client expectations are met.
• Work closely with the Face2Face sales team to ensure that the often-immediate need for work from BDMs is not only met swiftly, but to a high standard.
• To provide prompt, high-quality reports of outcomes within specified time frames and adhere to administrative procedures concerning file management.
• Liaise with sales teams, advisory teams and the consultancy team when dealing with inquiries.
• Consult with clients to obtain a thorough understanding of their organizational needs and objectives.
• Effectively manage time to meet client needs and deliver exceptional service.
• Ensure deadlines and any targets are met.
• Attend team meetings, as required.
• To record work utilising the systems in place.