HR Coordinator

at  ChickfilA

JOB SUMMARY

The HR Coordinator is directly responsible for the office administration within the business. This person provides high-level business support by maintaining all business functions including employee relations and first-hand communication regarding HR Policies and processes to the team members.

REQUIREMENTS

• Discretion and confidentiality, non-disclosure agreement required
• Bachelor’s Degree preferred, preferably in Human Resources or Business Administration
• Valid CA Driver’s License with a good driving record
• Fluent in English required
• Fluent in Spanish preferred

Employee Files

• Review files in Workstream including I-9 and W-4 and download them to the HR Employees drive folder
• Maintain employee files
• Scan physical files onto Google Shared Drive, converting to digital files
• Update all employee addresses for W2s in November and December
• W-2 distribution in January

Operations Support - Manage Office space

• Daily upkeep of office
• Purchase all items needed to maintain a sound working environment (office supplies, uniforms, anniversary gifts, monthly birthday celebration desserts, etc.)

Email/VM Correspondence

• Respond to all emails and voicemails within 24 hours (except Sun) and communicate any pertinent information to the team in a timely manner
• Respond to customer complaints (as needed)
• Answer phone when in the office

Facilities and Equipment

• Maintain current leader phone list for security system (Strong Systems)
• Make sure all levels of leadership have appropriate access for their job title

Administrative Support - Organizational Support

• Manage all Slack administration, including: adding new Team Members-in-Training/Leaders to Slack, adding leaders to appropriate channels, and deactivating Team Members upon separation of employment

Employee Relations

• Onboard all new Team Members-in-Training/Leaders
• Hold Team Members and middle management accountable to our values
• Conduct interviews and follow-up conversations with employees involved for HR investigations
• Thorough documentation of all employee communications (via Probiz, email, Slack, and various Google tracking sheets)
• Assist in gathering video footage for investigations (Solink)
• Communicate with Team Members about policies and resignation processes, and communicate with the HR Manager about upcoming resignations
• Coordinate and facilitate all resignations & terminations
• Celebrations (Team Member of the Month, promotions, birthdays & anniversaries, baby showers, etc.)

Recruiting

• Hold weekly interviews
• Schedule and facilitate onboarding for new Team Members-in-Training
• Communicate Team Members-in-Training availability via Slack and scheduling guide

Leadership Collaboration

• Collaborate with Executive Assistant concerning Google Drive for digital document organization

Employee Tracking

• Enter new Team Members-in-Training into employee tracking sheets
• Assist HR Manager in updating employee tracking sheets throughout the employee lifecycle
• Provide FOBs/Keys (as needed) for new Team Members-in-Training (at 30 days) and newly onboarded leaders
• Monthly sexual harassment auditing and course assignment for all Team Members (at 5 months), new leaders (immediately during training), and any MIT candidates
• Monthly Food Handler’s Certification audit
• Execute 30 day reviews for Team Members-in-Training - Record in Probiz, track in CDC TM Master Sheet

Uniform Inventory Management

• Update inventory of all uniforms in digital tracking form
• Order uniforms for Team Members who wish to purchase, and create uniform deduction form for the purchase
• Replenish uniform inventory and ensure inventory is stocked