HR Employee Services Assistant

at  Frimley Health NHS Foundation Trust

KEY TASKS & RESPONSIBILITIES: To be responsible for delivering a highly responsive information and advice service, responding to all formats of enquiries personally and in group sessions using many mediums, liaising with specialist functions as required. To make accurate and effective use of computerised office systems to create and revise documents, recording all customer interactions and producing routine reports. To undertake a variety of routine activities, administration processes and project work, developing and maintaining written procedures and standards within the team. To advise managers on basic operational issues and those relating to terms and conditions of employment, seeking guidance from senior colleagues as necessary.
To use a number of HR systems on a regular basis, including the Electronic Staff Record (ESR), TRAC recruitment system and NHS Jobs. To input new starters, staff changes and leavers into ESR, ensuring high quality and timely processing at all times, in line with department procedures and deadlines. To be a Registration Authority (RA) Agent for the Trust, supporting smartcard issue and management, including printing cards, PIN unlocking and certificate renewals. To undertake data input, photocopying, filing and typing duties as directed.
To support the team to maintain accurate, timely and legible records and files.. To be responsible for the use of physical equipment and to report any defects in equipment as appropriate. To provide ad-hoc support to HR related projects as required, including projects to increase and develop the use of ESR, and to improve current HR processes

Please refer the Job description for details