HR Generalist

at  Ginos Gelato

Gino’s Gelato is recruiting for a Human Resources Generalist who will be responsible for providing HR support to our network of Stores, and Head Office.
The successful candidate will work in a stand alone role along with the Senior team to support the business agenda.

Main Duties / Responsibilities.

• Provide HR advice and support to managers regarding performance management, employee relations, change and communication, as well as training and development.
• Advise and assist with grievance/disciplinary issues and procedures and issue resolutions. Including but not limited to conducting investigations, disciplinary hearings, & grievance hearings in line with Company policy. Strong experience with exposure to handling ER cases at all levels is essential.
• Execute HR processes and compliance to performance standards.
• Manage complex employee inquiries and resolve them in a timely manner.
• Oversee and maintain optimal function of our HRIS, including installation, customisation, development, maintenance, and upgrade to applications, systems, and modules.
• Provide guidance/training on HR and Company policies and procedures and on HR programs..
• Supporting the full recruitment process to meet resourcing requirements.
• Review and develop HR policies and procedures (in conjunction with the policy lead) to meet the needs of the organisation, respond to changing legislation, and facilitate the adoption of best practices.
• Participate in and support HR projects that are required by the business.
• Assist with general day-to-day HR administration duties.

KNOWLEDGE SKILLS AND ABILITIES

• Proven ability to maintain confidence and professionalism while navigating through complex situations.
• Proven previous experience with disciplinary and grievance investigations and hearings.
• Excellent communication skills, both verbal and written.
• Relates well with employees at all levels.
• Results oriented, both individually and for a team.
• Excellent IT Skills, including Microsoft packages and previous experience with HR systems

EDUCATION AND EXPERIENCE

• The ideal candidate will have an appropriate third-level qualification in Human Resources and/or CIPD qualification with a minimum of 1-3 years’ experience in the field of HR
• Up-to-date knowledge of Irish HR legislation

SKILLS:

HR HRIS Employee Relations Professional HR generalis

• Provide HR advice and support to managers regarding performance management, employee relations, change and communication, as well as training and development.
• Advise and assist with grievance/disciplinary issues and procedures and issue resolutions. Including but not limited to conducting investigations, disciplinary hearings, & grievance hearings in line with Company policy. Strong experience with exposure to handling ER cases at all levels is essential.
• Execute HR processes and compliance to performance standards.
• Manage complex employee inquiries and resolve them in a timely manner.
• Oversee and maintain optimal function of our HRIS, including installation, customisation, development, maintenance, and upgrade to applications, systems, and modules.
• Provide guidance/training on HR and Company policies and procedures and on HR programs..
• Supporting the full recruitment process to meet resourcing requirements.
• Review and develop HR policies and procedures (in conjunction with the policy lead) to meet the needs of the organisation, respond to changing legislation, and facilitate the adoption of best practices.
• Participate in and support HR projects that are required by the business.
• Assist with general day-to-day HR administration duties