HR Operations Administrator

at  North American Dental Group

Overview:
Lead with GRATITUDE. Engage with EMPATHY. CARE with COMPASSION. BE Intellectually Curious. Be part of NADG’s Tribe!
NADG is the fastest growing dental services organization of scale in the United States and today consists of a network of over 240+ dental practices in 15 states and 25 regional markets, and recently have become the first Transatlantic Dental Service Group! Our entrepreneurial culture and maniacal focus on patient care serve as a great platform to become an innovative and dynamic industry leader
We are looking for a HR Operations Administrator to join our team to help us pioneer a new culture of dentistry. Join our Tribe!
Qualifications:

SO HOW CAN YOU “FILL” THIS ROLE?

• Associate’s Degree in Human Resources or related field
• Advanced proficiency with Excel (v-lookups, pivot tables, if/then formulas)
• HRIS experience (ADP ideal) with foundational understanding of HRIS systems design, HR reporting, workflow, and transactional entries
• A ‘continuous improvements’ mentality
• A ‘think twice act once’ mindset
• Excellent project and time management skills with attention to detail and discipline to organize, prioritize and self-direct with minimal supervision
• Knowledgeable in compliance management, benefit legislation, ERISA, HIPAA, FMLA, COBRA, FLSA and ACA
• Ability to build effective work relationships at all levels of the organization
• Strong analytical, problem-solving and critical thinking skills
• Ability to perform in a fast paced, dynamic environment, and manage multiple priorities with flexibility, organization and grace
• Must be able to act in an ethical manner and maintain highly confidential and proprietary information

The HR Operations Administrator (HROA) supports the HR Operations function by performing a wide variety of tasks with the purpose of supporting the Benefit and Payroll teams. This role is the daily support for all benefit/payroll items, including but not limited to questions submitted via email or ticketing system, maintaining up-to-date information to team members through company intranet, invoicing for all benefit plans, and managing benefit enrollment requests within ADP. This position serves a dual role and will interact will all levels of the organization while maintaining a high level of confidentiality and outstanding communication.

• Manage and collaborate with the Benefits and Payroll teams on a variety of team member situations relative to incoming email inbox traffic and tickets
• Responsible for all benefit invoicing and reconciling Support the day-to-day administration for all benefit programs and events
• Mail contact/distribution for HR Operations team
• Support report creation, editing and troubleshooting in HRIS system (ADP training required)
• Support annual Open Enrollment
• Complete Verification of Employment and Medical Support Orders, letters of employment verification of benefit verificationSupport annual EEO-1 filing and ongoing FLSA review
• Complete Bureau of Labor Statistics (BLS) Survey’s
• Deliver quality communications, reporting and presentation materials, as needed, for various audiences (team member through executive level)
• Update, align and maintain communication across a variety of distribution outlets to ensure we are reaching team members in as many different ways as possible
• Responsible for managing all enrollment activity, including life events, nudging new hires and aging off dependents
• Responsible for data integrity and ongoing auditing
• Directly communicates with new hires and terminated team members via email weekly to provide guidance on “what’s next”
• Support the wellness initiative; scheduling speakers, educators and events, creating monthly postcard mailing, awards and recognition
• Continuous improvement; find and recommend opportunities for improvements to existing systems and processes, driving efficiencies
• Ensure compliance with applicable government reporting regulations and requirements including, but not limited to, IL EHB annual disclosure, MA HIRD, Medicare Part D Notice, IL Equal Pay Act annual reporting, CAA RxDc annual reportingCollaborate with internal partners ensuring data integrity across all areas of NADG
• Support Payroll team as needed in processing PAFs and Termination