HR Operations and Systems Lead

at  North East Ambulance Service NHS Foundation Trust

This is an exciting opportunity to shape and determine the delivery of a comprehensive HR service to support the NEAS Group.
This newly created post will provide leadership, management and ongoing service development across three key areas, creating a customer-focused HR service for colleagues and managers:
The HR Advisory Team – providing a comprehensive employee relations, absence management and HR Investigations service to the organisation.
The HR Services and Payroll Team – providing high quality HR transactional, contractual and payroll support to colleagues across the full employee lifecycle.
HR Information Systems – responsibility for systems development, maintenance and quality.

Managing three core functions, the postholder will be responsible for;

• influencing and implementing the delivery of HR Services and onboarding to the organisation of 3000+
• managing the delivery of payroll, through a third party provider and internal team
• overseeing HR Advice and Investigations - providing coaching, guidance, advice and oversight to the HR Advisors and Senior Advisors.
• managing HR workforce information systems, including ESR, maintaining relationships with providers, overseeing development and implementation and compliance.

Secondment Opportunity would be considered
We employ 3,500 staff in 63 locations and serve a population of 2,600,000 in Northumberland, Tyne & Wear, County Durham, and Tees over 3230 square miles.
Many people think the job of the ambulance service is to collect patients and take them to hospital, but we do much more!
Paramedic skills have developed hugely in recent years, meaning we carry out more treatment at the scene and en-route to hospital.
We have a dedicated clinical assessment service that allows us to provide patients with the most appropriate care from the beginning of the patient journey.
We have a specialised branch of the Trust called HART which deal with explosions or terrorist attacks.
Ultimately patients are the heart of everything that we do to support our mission of “safe, effective and responsive care for all”.
We value and respect the diversity employees bring to our workplace. We recruit a workforce that reflects the community we serve, and welcome applications from people from all backgrounds. To ensure we deliver on our aims in relation to diversity and inclusion we assess ourselves against a range of frameworks. We are ENEI Gold employer, Disability Confident Leader, Dyslexia Smart Award employer, Dementia Friendly, and part of Mind Blue Light programme and the Race at Work Charter from the Princes Responsible Business Network and are achieving across all objectives in NHS Equality Delivery System.
Please refer to the attached job description and person specification documents for full responsibilities and main duties of this job

• influencing and implementing the delivery of HR Services and onboarding to the organisation of 3000+
• managing the delivery of payroll, through a third party provider and internal team
• overseeing HR Advice and Investigations - providing coaching, guidance, advice and oversight to the HR Advisors and Senior Advisors.
• managing HR workforce information systems, including ESR, maintaining relationships with providers, overseeing development and implementation and compliance