HR Programmes and Performance Specialist

at  DHL

QUALIFICATIONS, SKILLS, COMPETENCIES AND EXPERIENCE

• Experience in Supply Chain HR
• Suitable tertiary qualification
• Minimum 5 years experience in the HR Environment
• Capable of building collaborative relationships
• Proven ability to identify & analyse trends from both business and HR management information
• Power BI experience advantageous
• Strong Excel and PowerPoint experience required
• An ability to creatively use change management tools and techniques
• Quality & Control Management / HR Metrics.
• Relationship / Stakeholder Management
• Business Acumen & Problem Solving Skills
• Project management, planning, organising skills
• Ability to prioritise
• Strong analytical and conceptual skills
• Strong communication and excellent stakeholder management skills
• Goal-oriented, structured, high sense of responsibility and self initiative
• Proficiency with HR Platforms and Systems
• Strong dedication and motivation to work in a dynamic environment
• Effective management in a diverse geographic and multi-cultural environment

COMPETENCIES & SKILLS

• Maintains effective relationships with customers
• Develops and delivers high quality / innovative products, services or solutions
• Focuses on customer needs and gains their commitment
• Gains management / colleague support to meet customer needs
• Ensures strategies / plans are aligned and reflect others views
• Develops strategies / plans aligned to broader organizational strategy
• Communicates strategy
• Establishes clear, challenging and achievable objectives
• Aligns resources and the organization within own area of responsibility to achieve objectives
• Regularly reviews and communicates progress against objectives and adjusts as needed
• Champions continuous improvement and innovation
• Inspires results and respect by empowerment, accountability recognition and rewards recognizing the contribution of others
• Provides employees, colleagues and business partners with candid and regular feedback
• Supports the development of others
• Inspires others to develop themselves
• Conveys a clear sense of personal goals and values
• Actively seeks feedback to improve performance
• Develops new skills and modifies behaviors based on feedback
• Takes personal responsibility for career and development

TRAVEL REQUIREMENTS

Less than 25%

To manage programs / projects of strategic, technical and operative nature, in a matrix environment by applying proven expertise, methodology, knowledge and experience to the business in order to improve cost efficiency, quality, performance and operations.
Specialize in the leveraging of HR data to provide management information on workforce metrics, HR activities, efficiency, effectiveness and costs to enable appropriate business decisions.