HR Representative

at  Grand Sierra Resort and Casino

SUMMARY

The Human Resources Representative is responsible for providing administrative support and coordination for the Human Resources team. The HR Representative will answer and screen incoming telephone calls as well as answer inquiries from internal and external guests while performing HR tasks as assigned. The right candidate will be a professional who likes working with a wide variety of people, dealing with data, and working in a fast-paced, fun environment. Success in this role includes the ability to perform multiple tasks and adapt to changes; being highly productive and detail oriented; exhibit meticulous organizational and guest service skills; and must be computer literate and proficient with Microsoft Office programs.

KNOWLEDGE/SKILLS/ABILITIES

• Guest service experience
• Proficient with MS Office
• Detail oriented
• Experience working with executive and senior level management
• Outstanding coordination and organizational skills and the ability to multi-task
• Excellent time management and prioritization skills
• Ability to speak Spanish preferred but not required

EDUCATION AND/OR EXPERIENCE

• High school diploma required; One to two years of Human Resources or administration experience is required.

PRIMARY DUTIES AND RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO, THE FOLLOWING:

• Will be the face for all team members and prospective candidates and to assist and guide to the appropriate HR resource.
• Answers incoming telephone calls, screens calls, and refers to proper manager for handling.
• Answers routine inquiries from inside and outside the company on employment verifications, job openings, and other company information.
• Contacts, schedules, and coordinates new team members for their new hire process including but not limited to: obtain and copy IDs for I-9 verification, run e-verify, assign ID #, schedule Grand Welcome, make new badges and name tags.
• Order pre-employment drug tests and background checks.
• Maintains team member personnel files in line with company policies and government regulations.
• Copying, filing, scanning, and printing documents as needed to perform tasks.
• Able to interact with all levels of management, HR professionals and other members of the organization including executive management.
• Demonstrate a high level of integrity and maintain strict confidentiality.
• Other duties as assigned.