KEY REQUIREMENTS;

• Experience within a HR position
• Ideally experience working on a ticket based system
• Exposure to SAP would be beneficial
• Well organized with excellent time management skills and the ability to effectively prioritize your workload
• A confident communicator across all formats in both a personable and professional manner
• A team player – whilst you’ll also need to be comfortable working independently, our team is extremely diverse so we encourage collaboration to achieve the best outcome
• Working knowledge of documented HR processes
• Stakeholder management
• CIPD L3 or above would be advantageous
• Previous experience in a Shared Service Centre (SSC) would be advantageous
  Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.
  People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.
  

  LI-SG1

Reference: R60109

• Provide best in class customer service to the wider Lonza business
• Partner with key stakeholders and support with ongoing queries
• Act as a point of contact and respond in a timely and positive manner to general HR queries that come via a ticketing system
• Process changes within our HR system (Workday) and work closely with line managers to ensure all information is live and correct
• Ensure documented processes remain concise and up-to-date
• Assist with HR projects as necessary