HR Services Coordinator

at  Canaccord Genuity Corp

Who we are:
Canaccord Genuity (CG) is a leading independent full-service financial services firm, with operations in two principal segments of the securities industry: wealth management and capital markets. CG is driven by an unwavering commitment to build lasting client relationships – we achieve this by generating value for our individual, institutional, and corporate clients through comprehensive wealth management solutions and investment banking services. We are a leading independent wealth management firm in Canada, and the leading mid-market provider of investment banking advisory, equity research, sales and trading services for corporations and institutions.
We pride ourselves on understanding our clients’ needs and finding innovative, bespoke solutions. Our entrepreneurial and friendly team will challenge you to learn and grow every day. We value great work and collaboration and strive to eliminate bureaucratic thinking. We’re looking for talented people who thrive in a fast-paced environment and want to have an impact with innovative ideas and best practices.
Come be a part of our Canadian success story and help deliver superior experiences for our clients. At CG, we recognize that diversity across our business strengthens our client relationships and enables more innovative solutions. We strongly encourage applications from all qualified individuals regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. CG provides an accessible candidate experience. If you need any accommodations throughout the interview process and beyond, please let us know.
Our Canadian operation, Canaccord Genuity Corp., is currently looking for a HR Services Coordinator to join our Toronto based team. This is a permanent, full-time role.

Responsibilities

• Respond to general inquiries from employees and managers, in a timely fashion, to ensure HR processes and policies are adhered to;
• Work closely with the HR Team in Vancouver & Toronto;
• Ensure that all employee deadlines are met, required paperwork is received and all communication to employees and managers is relayed in a timely manner;
• Administer and process new hire, change/transfer, departure packages, compensation changes, vacation eligibility including drafting of employment agreements;
• Maintain and update HRIS(Workday) to ensure information is accurate and up to date;
• Educate employees and managers on Canaccord Genuity’s HR policies & programs;
• Coordination of Human Resources communications to all staff in a clear and concise manner for management approval; including firm’s statutory holiday hours/closures, translating comms into French using Alexa Translation and updating Human Resources intranet pages using SharePoint as needed;
• Coordinate and administer CG Employee Recognition programs and events including but not limited to Achievers (recognition platform), corporate perks and company discount programs, Length of Service program within Canada;
• Manage the D&I inbox, responding the general enquiries and sending All Staff communications as directed by management;
• Manage our Tuition Reimbursement policy and process all requests following strict payroll deadlines;
• Manage Concur for the HR Department including processing department invoices;
• Monitor employees’ eligibility to work in Canada which requires diligent follow up, and liaise with external immigration counsel as required;
• Provide support in the implementation of various HR projects and initiatives;
• Assist with the development and revision of HR policies and procedures, as required;
• Perform additional ad-hoc administrative support as needed.

Skills & Qualifications

• 1-2 years of HR experience in a high-volume medium/large organization;
• Experience in the financial services industry preferred;
• Demonstrated ability to maintain a sense of urgency, meet deadlines & work under pressure with excellent attention to detail;
• A high degree of flexibility is required to adapt to multiple and competing priorities;
• Excellent ability to manage high volumes of information in an organized fashion;
• Excellent problem-solving skills, with the ability to work strategically;
• The ability to demonstrate confidentiality and discretion;
• Strong English written and verbal communication skills, complemented by excellent attention to detail and follow-up skills;
• Strong customer service and relationship building skills;
• Strong team focus and the ability to work effectively both independently and, in a group, setting;
• Good knowledge of HR practices, policies, and legislation, with an understanding of confidentiality and protocol;
• Ability and willingness to learn new systems applications;
• Strong computer skills and proficiency with Microsoft Office programs (Word, Outlook, Excel, PowerPoint) and HRIS (Workday experience an asset);
• Bilingual in French would be advantageous.

All applications will be held in strict confidence.
In order to be considered for employment, candidates selected for interviews will be required to show proof of citizenship, permanent residence or eligibility to work in Canada with no restrictions.
We wish to thank all candidates for their interest but only those applicants selected for an interview will be contacted. No phone calls please. Thank you for your understanding.

• Respond to general inquiries from employees and managers, in a timely fashion, to ensure HR processes and policies are adhered to;
• Work closely with the HR Team in Vancouver & Toronto;
• Ensure that all employee deadlines are met, required paperwork is received and all communication to employees and managers is relayed in a timely manner;
• Administer and process new hire, change/transfer, departure packages, compensation changes, vacation eligibility including drafting of employment agreements;
• Maintain and update HRIS(Workday) to ensure information is accurate and up to date;
• Educate employees and managers on Canaccord Genuity’s HR policies & programs;
• Coordination of Human Resources communications to all staff in a clear and concise manner for management approval; including firm’s statutory holiday hours/closures, translating comms into French using Alexa Translation and updating Human Resources intranet pages using SharePoint as needed;
• Coordinate and administer CG Employee Recognition programs and events including but not limited to Achievers (recognition platform), corporate perks and company discount programs, Length of Service program within Canada;
• Manage the D&I inbox, responding the general enquiries and sending All Staff communications as directed by management;
• Manage our Tuition Reimbursement policy and process all requests following strict payroll deadlines;
• Manage Concur for the HR Department including processing department invoices;
• Monitor employees’ eligibility to work in Canada which requires diligent follow up, and liaise with external immigration counsel as required;
• Provide support in the implementation of various HR projects and initiatives;
• Assist with the development and revision of HR policies and procedures, as required;
• Perform additional ad-hoc administrative support as needed