HR Shared Services

at  Celanese International Corporation

Overview:
Celanese Corporation is a global chemical leader in the production of differentiated chemistry solutions and specialty materials used in most major industries and consumer applications. Our businesses use the full breadth of Celanese’s global chemistry, technology and commercial expertise to create value for our customers, employees, shareholders and the corporation. As we partner with our customers to solve their most critical business needs, we strive to make a positive impact on our communities and the world through The Celanese Foundation. Based in Dallas, Celanese employs approximately 13,000 employees worldwide and had 2023 net sales of $10.9 billion. For more information about Celanese Corporation and its product offerings, visit www.celanese.com.
Responsibilities:

Purpose and Summary of position:

• Provide primary HR Operations support for the Americas, including US, Mexico, Canada and Brazil; respond to employees regarding general HR questions
• Resolves and/or triages HR tickets in Service Now System
• Process onboarding paperwork, employee agreements and support data entry process for new employees, including applicable benefits enrollment and responds to requests for employment verifications
• Coordinates employee exit process including processing resignations, terminating benefits and notification to government entities as appropriate
• May support processing employee data changes and reviews master data prior to payroll runs
• Participates in auditing of HR processes and paperwork, provides regular reporting and supports HR Operations projects as assigned
• Research and answer employee and manager questions regarding data changes and HR system issues
• Support and assist with Payroll/Benefits Vendor, Governmental Systems and Tools as needed
• May support country to country transfer process for employees
• Support the internal HR site with updates as needed
• Support HR Operations projects

Qualifications:

REQUIRED KNOWLEDGE/SKILLS/ABILITIES:

• 2-3 years’ experience in HR. Basic HR and Payroll knowledge within supported regions supported regions, US and Mexico and Canada
• High School Diploma, Bachelors’ s Degree preferred
• Knowledge and experience with HCM systems, preferably SAP/Success Factors
• Knowledge of Service Now ticketing system preferred
• Facilitate phone and email conversation with employees and managers
• Facilitate documentation needed to support employees and managers
• Ability to understand and discuss company policies with employees and managers
• Excellent computer skills; excellent customer service skills; excellent verbal and written communication skills

• Provide primary HR Operations support for the Americas, including US, Mexico, Canada and Brazil; respond to employees regarding general HR questions
• Resolves and/or triages HR tickets in Service Now System
• Process onboarding paperwork, employee agreements and support data entry process for new employees, including applicable benefits enrollment and responds to requests for employment verifications
• Coordinates employee exit process including processing resignations, terminating benefits and notification to government entities as appropriate
• May support processing employee data changes and reviews master data prior to payroll runs
• Participates in auditing of HR processes and paperwork, provides regular reporting and supports HR Operations projects as assigned
• Research and answer employee and manager questions regarding data changes and HR system issues
• Support and assist with Payroll/Benefits Vendor, Governmental Systems and Tools as needed
• May support country to country transfer process for employees
• Support the internal HR site with updates as needed
• Support HR Operations project