Human Capital Advisor, Service Center

at  Intelcom

Ride the next mile with us!
Your future team
You thrive working in a passionate environment within a team that prioritizes collaborative work and innovation? Our Service Center (Head Office) offers you the opportunity to leverage your Human Resources expertise in a fast-growing company and contribute to improve the efficiency of our services.
As Human Capital Advisor, you will play a crucial role working closely with the Human Capital team. You will be defeating the status quo and will guide, assist, and advise our leaders and employees along their journey while supporting the ambitious corporate strategies.
Are you ready to step into your most rewarding role that will push you out of your comfort zone?

Why Intelcom?

• Hybrid work mode: 3 days/week in the office;
• Employee Assistance Program;
• Profit-sharing plans;
• Dogs are welcome - Bring your best friend to work;
• Company events;
• Summer hours;
• Chair massage;
• Office: Large common room with Mini-Putt, swing, board games, treats, healthy bars, free fruits, and coffee.

What will your everyday look like?

• Team up with Service Center leaders to execute Human Capital and talent strategies, providing Human Capital support & guidance as it relates to strategic, tactical, and operational issues;
• Be the first point of contact to client groups in the delivery of corporate Human Capital programs;
• Aid people leaders to manage, mobilize and develop their teams through a positive work climate, clear objectives and performance management discussions;
• Assist in the design and implementation of Human Capital policies, programs, and initiatives that support the organization’s goals and values;
• Analyze Human Capital data and indicators to identify trends and areas for improvement;
• Support and monitor our Health & Safety programs at the Service Center;
• Conduct thorough and impartial investigations into workplace complaints, such as harassment, discrimination, misconduct, and other employee relations issues;
• Oversee the administration of employee life cycle;
• Foster corporate culture by promoting social activities.

What you bring?

• Bachelor’s degree in human resources, Business Administration, or a related field;
• Certified Human Resources Professional designation (e.g., CRHA) – preferred;
• A minimum of 3 to 5 years of relevant work experience in a Human Resources advisory capacity;
• Experience supporting multiple client groups and ability to network across functional teams and build solid client relationships;
• Comfortable in an entrepreneurial & rapidly changing environment;
• Solid work ethic, takes initiative, a high respect for confidentiality, and sound professional judgment;
• Strong knowledge and practical application of employment standards and employment law in various provinces across Canada;
• Strong Microsoft Office skills required; HRIS software (Workday, an asset);
• Bilingual – English and French (proficient in both languages to support leaders across Canada).

Intelcom is a leading last-mile carrier in the e-commerce sector. Our teams across Canada as well as our network of independent contractors contribute to Intelcom’s daily operations.
Our goal is simple: in a constantly evolving business sector, we don’t just follow, we get ahead. In addition to standing out through innovative services and delivery methods, Intelcom is also undergoing a technological transformation where the integration of customer experience and logistics technologies are at the heart of its evolution.
At Intelcom, we know experience comes in many forms and are committed to building a culture where difference is valued. We are always looking for talented and diverse individuals to join our teams. With over 60 delivery centers across Canada, we may have the right opportunity for you.

Please refer the Job description for details